Internal Technical Support Engineer Review

by Keysight Technologies

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.2/5
  • The Role
    4.3
  • The Company
    4.2
  • The Culture
    4.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • The year was quite enjoyable considering it was just a placement. The rotation every couple of months was what made it non repetitive and enjoyable. The office in general was very friendly and helpful. I guess what makes it only an 8 is that I am struggling to think of many highlights throughout the year.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • This really depends on yourself and which team you are a part of. If you do a good job in your technical sales project, I am sure you will feel valued by others. In Technical Support you fully feel like part of the team, so it makes up for the rest of the year regardless of your success. A lot of the time you spend time with your fellow interns, and during our year, we were really close.

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • The manager makes sure you are on track throughout the year but does not tend to micro-manage. I have had a chance to spend time with people from a diverse spectrum of teams and almost everyone was really supportive and help with our questions. If you have to work with busy people that sometimes brings a challenge in terms of getting support.

    5/5

  • 4. How busy were you on a daily basis?
  • I can't really complain in terms of the workload. This depends on the role which you are in throughout the year, but that made it even better. I had to work a little bit of overtime maybe twice a year for our project, but when had a couple of months in a quite chilled team. In overall, I'd say we had perfect balance.

    5/5

  • 5. How much responsibility were you given during your placement?
  • I could've had more responsibilities, but the lack of it sometimes was my own fault. They do give you the ability to do your own projects and join various activities if you wish to and you still do what you have to do. I guess how much responsibility you get is quite okay for a placement.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • This placement is really more for electronic engineers, which is not what I am studying so not sure about assisting my degree. But I think it will definitely help me after my studies, when I go into a company and I already know how companies are ran and won't feel completely lost just coming from a university.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • It is not necessarily dull in the office, but sometimes the atmosphere lacks some excitement. Especially because it is in a quite remote business park. They do have some after-work activities from time to time which have been fun! I believe they have more of these organised for the future, so it should be better.

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • No complaints, you rotate every 2-3 months between the roles, and they are quite flexible.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • 2 months training in the beginning and you have the ability to train on anything you are interested in if you want to.

    5/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Company Car

    Subsidised/Company Gym

    National Travel

    International Travel

    Financial Bonus

    Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday

    Working from home

    Healthcare from home

    Healthcare/Dental

    Travel loan

    4/5

  • 11. How appealing are future employment prospects within the organisation?
  • Depends on the position I would get.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • We had a very good chemistry.

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • It is not very cheap in Reading. You can live in other surrounding areas though.

    4/5

  • 14. What was the Nightlife like in the area you worked?
  • Non-existent in the Winnersh Triangle. However, if you live in Reading, there are a number of clubs, pubs and other places to spend the payday's evening at. Reading is sometimes considered a student's town and there are quite a lot of students around. We mostly used to go out with other interns.

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • This depends on yourself. Reading has quite a lot of sports clubs, organisations and other after-work places to spend time in. For me, I started to do that a bit too late, but I would've had a really good time if I would've started joining these activities at the start of the year.

    5/5

    Report this review

Details

Placement (10 Months+)

Electronic and Electrical Engineering

South East

August 2017


View More Reviews