We ask that you read this notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and the data protection regulator if you have a complaint.
The notice applies to you if you visit our websites (ratemyapprentice.co.uk and ratemyplacement.co.uk) or sign up with us. It also applies to you if you are a contact at one of our employer clients or prospective clients.
It does not apply to the processing of any information we do on behalf of our employer clients.
This includes information collection and use if you interact with any of our brand ambassadors or brand representatives, or any online activity such as recruitment websites and prize promotions
In these scenarios we ask the employer client for the relevant privacy information and make it available to you. If you have any questions about our clients’ use of your data, you should contact the client directly.
- Who we are and how to contact us
- Our collection and use of your personal information
- Shortlisting feature
- How long we keep your information for
- Closing your account and stopping marketing
- Who we share your information with
- Our legal basis for processing your personal information
- Transfer of your information out of the EEA
- Your rights
- Cookies and similar technologies
Who we are and how to contact us
We are RMP Enterprises Ltd. We provide a range of employment-related services to students and employers, such as apprenticeships, placements and events.
Address: 9 Brighton Terrace, Brixton, London, SW9 8DJ
Phone: (+44) 0203 056 7700
Throughout our websites we link to websites of our employer clients, who use our services to promote placements, apprenticeships and other opportunities. These employer websites may also collect information about you in line with their own separate privacy notices. For privacy information relating to our employer clients’ websites, please check their privacy notices as appropriate. They will normally be found at a link on the homepage of the employer’s site you click through, or will be notified to you during the employer client’s registration process.
Our collection and use of your personal information
We collect personal information about you when you access our website, register with us, contact us, ask us for information, complete questionnaires, send us feedback, post reviews and other material to our website and participate in research surveys we conduct.
We also collect some information automatically through cookies, such as your browsing activity. See ‘Cookies’ below.
The personal information we collect about you depends on what you are doing on our website and the information you provide us.
|Personal information||Purpose / use|
|Name, username, postcode, password and email address||To create accounts, or sign up to communications.|
To send you communications.
To carry out market research surveys of our users.
To manage any prizes associated with the surveys.
To notify you of any changes to our websites or to our services that may affect you.
|Details of your school or university, the year you started and plan to graduate, what you are studying, what fields, roles and locations you are interested in working in,|
which employers listed on our site you are interested in hearing from.
|To provide the website features.|
To provide you with relevant information.
To carry out market research surveys of our users.
To manage any prizes associated with the surveys.
|Gender, ethnic origin||If you agree, we use gender so we can target marketing, and offer our clients the ability to do so. For example, some clients want to improve the diversity of candidates and create messaging aimed at women only. |
We may ask you for an indication of your ethnic background. Unless we get your consent to do anything else with it, we will only use this to help the brands we work with assess their diversity levels.
|Details of any reviews you leave on our website||To provide the review feature.|
|Your preferences as to how we communicate with you||To send you relevant information.|
|If you are a user or point of contact who works for one of our employer clients or prospective clients, we will obtain your name and contact details from you or our client||To communicate with you about the services we provide you.|
|Details of how you use our site (for example, what things you have clicked on, and what features on our site you have used)||To help us monitor and improve our website and the services we provide to our employer clients.|
To customise our content to your particular preferences.
To remarket to you on other sites.
|Details of how you interact with emails we send you.||We gather statistics on email opens and clicks to help us monitor and improve our email communications.|
Throughout our websites we offer users the opportunity to:
- follow companies, indicated by a thumb icon;
- shortlist jobs, indicated by a heart icon; and
- favourite reviews, indicated by a star icon.
When you first use any of these features for a company we ask for your consent to share your data with the employer you want to follow, shortlist or favourite. For example, if you shortlist a job for Company A, you see a question asking whether you would like to share your data directly with Company A.
If you make no choice we will not share your data with Company A.
If you say no, we will not share your data and we save in that preference and won’t ask you again for that company. You can change this preference at a later date.
If you agree to share your data with employers, we will pass the following information to them.
- Email address
- Graduation year
- The action you carried out, such as shortlisting a job
If at a later date you would like to stop sharing your data with employers, you can change your preference in the ‘Account’ section of our website.
Once we pass the information to an employer, they have obligations and responsibilities to you regarding how they process your data. If you would like the employer to remove or amend the data we have shared with them, please contact the employer directly.
How long we keep your information for
We will keep your information only for as long as is necessary for the purposes we use it for, as described above.
If you haven’t already deleted your account, we will take any personally identifying data out of your account (that is, ‘anonymise’ it) if you have not interacted with our website for a period of 4 years.
If you work for a prospective client and we have your contact details for marketing purposes, we will keep your contact details for no more than 2 years, unless your business becomes a client of RMP.
If you are a user or contact working for one of our clients, we will keep information we process about you for as long as necessary to provide you with our services, or contact you about our services.
We will keep and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and administer and enforce our client agreements.
Closing your account and stopping marketing
If you have an account on our website and no longer want us to use your information to provide our website services and email information to you, you may close your account by clicking ‘Delete Account’ in the ‘Account’ section of our website.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
- contacting us;
- using the ‘unsubscribe’ link in emails; or
- updating your communication preferences on our website (in the ‘Account’ section)
It may take up to 7 days for this to take place.
Who we share your personal information with
We will share your information with our employer client in line with the ‘Shortlisting feature’ section above.
We will share your personal information with third parties who provide us with business services and who need it for those services.
We use a hosting partner to help us store your information.
We use Dotmailer to help us send emails notifying you of jobs and other opportunities and gather statistics around email opens and clicks.
If you work for a client or a prospective client, we use a range of service providers to help us promote our services and manage our relationship and communication with the business you work for, including the following.
- HubSpot and Salesforce: to help us keep a record of information like your company e-mail, name, company telephone number and your interactions with us.
- LinkedIn Ads: so LinkedIn can show you our advertising within the LinkedIn network. We use LinkedIn Ads to build remarketing target groups for our LinkedIn campaigns. We do not use this mechanism to store any data. We cannot infer if you are a LinkedIn user. If you wish to opt out of our remarketing campaigns on LinkedIn, you can opt out here – https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
- Unbounce: to create our direct marketing landing page and to collect contact information. Please see their privacy information and terms of service for more information.
We have agreements in place with third parties to make sure data is kept secure and handled appropriately.
We will share personal information with law enforcement or other authorities if required by applicable law.
If we sell our business or any part of it, or if we merge with another business, we will share your personal data with the new owner of the business or our merger partner.
Our legal basis for processing your personal information
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases which we may rely on, depending on what personal information we process and why.
- Consent: where you have given us clear consent for us to process your personal information for a specific purpose. We use this basis for our marketing and to share your data with employers as set out in the ‘Shortlisting feature’ section above.
- Contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract. We use this basis to create and manage your account with us, provide you with the features and functions you have signed up for,, including (if you have requested them) advice and support in relation to work experience placements or apprenticeships.
- Legal obligation: where our use of your personal information is necessary for us to comply with the law. We would use this basis, for example, if the police or another similar body issued us with a court order to provide personal data of our users.
- Legitimate interests: where our use of your personal information is necessary for our legitimate business interests or the legitimate interests of a third party (unless your rights or interests override our legitimate interests). We use this basis tto create aggregated, anonymised data as referred to above, to investigate and act against fraudulent or unlawful activity, to administer and protect our business, to resolve disputes or troubleshoot problems, to provide research services for our clients who ask us to promote jobs and other opportunities they offer, and to gain insights into how students view and interact with information promoting those jobs.
Transfer of your information out of the UK and EEA
Some of the processing of your information by our service providers referred to above happens in countries outside the European Economic Area (EEA) and the UK.
Such countries do not have the same data protection laws as the United Kingdom and EEA. But we require each of our providers to make sure they apply ‘appropriate safeguards’ designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like more information about the appropriate safeguards we use, please contact us.
You have the following rights in relation to the personal information we hold on you. To make a rights request, please contact: Matthew Meegan (email@example.com)
- Access: the right to have a copy of the personal information we hold on you.
- Correction: the right to correct any inaccurate personal information.
- Deletion: the right in certain circumstances to request we delete your personal information. We will not be able to delete information we are legally required to keep or that we have legitimate business reasons to keep.
- Objection: the right in certain circumstances to object to us processing your personal information.
- Restriction: the right in certain circumstances to restrict the processing of the personal information. You can ask us to do this if:
- you dispute the accuracy of your personal information;
- our processing is unlawful but you prefer restriction to deletion;
- we no longer need the information but you need it for legal reasons; or
- you have objected to our processing and we are still dealing with this objection.
- Portability: the right in certain circumstances to receive the personal information you have provided us in a structured, commonly used and machine-readable format. And to have it transferred directly to a third party if technically feasible.
You can also complain to the Information Commissioner’s Office, the UK regulator for data protection law. https://ico.org.uk/global/contact-us/
Cookies and similar technologies
They also help us promote our site and services to you when you are browsing other websites.
If you have looked at a particular employer on our website, we then use this information to advertise to you on your social media platforms and other websites so that you can keep that particular employer in mind.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.