Service Delivery Analyst Review

by McDonald's Corporate

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.7/5
  • The Role
    4.8
  • The Company
    4.7
  • The Culture
    4.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • An excellent place to work, with a business that looks after their employees.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • Colleagues here are very much a team and will often go out of their way to help you directly or point you in the right direction.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Frequent informal reviews of work and process helped me evaluate how I go about my work and why. What can be improved and what was working well.

    5/5
  • 4. How busy were you on a daily basis?

    • I've been busy, but haven't struggled with the workload. Once all the reactive tasks are complete there is always room for proactive improvement, with the freedom and encouragement to do so.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I was given tasks, helped on projects and were even given my own to run. A full variety with enough responsibility to progress professionally but never feeling too out of my depth.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • This placement has given me business insight that I didn't know I was missing. Prepared me for the future and even informed of all the different areas I could go into with my degree. It will certainly prove invaluable with final year approaching.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Relaxed with a good work/social balance.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • With a copious amount of material on the company intranet and an easily approachable manager, I was never confused.

    5/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • with a section of the office being a University the training facilities are excellent. With internal and external trainers they really do encourage your personal and professional development.

    5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Company Car

    Subsidised/Company Gym

    National Travel

    International Travel

    Financial Bonus

    Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday

    Working from home

    Healthcare from home

    Healthcare/Dental

    Travel loan
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • There is always the chance to work with them, however possibly on a contractor basis.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • With many of the students living together, there's always something happening. Frequent social events are planned. Although I commute in and couldn't always attend these, I never felt like an outsider when I did attend.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Due to the wage provided everything was manageable and affordable. This was especially helped by a reduced in office gym and meal options at lunch.

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • A few local pubs were the catalyst for night-life.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Charities, social and work events are frequently on the go.

    5/5
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Details

Placement (10 Months+)

Customer Service, Information Technology

London

June 2014

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