Customer Service Intern Review

by SC Johnson

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    4.3
  • The Company
    3.4
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I really enjoyed the challenges I faced throughout my placement year

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • At SCJ you really work within a team and different departments and people recognise hard work

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • There are opportunities to have 121's with your team leader to check how things are going and if there are any problems to raise them

    3/5
  • 4. How busy were you on a daily basis?

    • It would vary depending if there was a promotional period or any supply issues but generally it was a good balance.

    4/5
  • 5. How much responsibility were you given during your placement?

    • I was given a customer portfolio of around 30 customers including a top 5 account.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The skills you gain are transferable because you work with so many departments you can see how the skills fit into each business area.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • SCJ has a pretty relaxed office atmosphere, everyone knows when they can relax as things are going well but they also know when to work hard because things are busy.

    3/5
  • 8. How well organised was the overall work placement or internship set up?

    • Everything seemed to run smoothly throughout the year, they were prepared when everyone arrived and extended many of the intern contracts to last throughout the summer.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Depending on how involved you get in your position there are opportunities to try new skills and see how other departments work.

    4/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Staff Sales/Staff Shop

    Above 25 days holiday
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • They don't offer a grad scheme but they do employ old interns after they graduate if there is a position avaliable.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • As a group of interns we went out a few times throughout the year as a group either to the cinema or for a meal to see how things were going for everyone

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • The cost of living in the area is what you could expect from being so close to London and in Surrey but the salary covers everything

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • In Frimley there is pretty much no nightlife but it is close to Guildford and London so there are places to go.

    2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • There are fitness classes like Yoga and TKD which a lot of people get involved in after work

    4/5
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Details

Placement (10 Months+)

Customer Service, Logistics and Operations

South East

November 2013

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