Customer Services Adviser Review

by McDonald's Corporate

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4/5
  • The Role
    4.2
  • The Company
    3.7
  • The Culture
    4.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Really nice atmosphere within the work place, lovely group of interns and responsability within my department.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I never feel below anyone else within the department, they do not make me feel like an intern and everyone is very sociable.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My management offer me support whenever it is needed.

    5/5
  • 4. How busy were you on a daily basis?

    • I always have something to do, but not to the extent that i feel stressed. If i don't have a job to do, my management are always eager to give me another one.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I feel like one of the department, so i get as much as responsibility as the others!

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • As I am a Marketing student the skills of customer services are not overally related to my course, however I have picked up a number of office skills along with "life skills" for once I have completed university.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • My colleagues are my friends also, so it is a very happy place to work!

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • The Human Resources have done a great job with setting up the internships, I was given the names of other interns for McDonalds and therefore share a house with them.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • McDonalds has enrolled me in a number of courses to learn new skills for after I finish university which will thoroughly help.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Company Car

    Subsidised/Company Gym

    National Travel

    International Travel

    Financial Bonus

    Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday

    Working from home

    Healthcare from home

    Healthcare/Dental

    Travel loan
    5/5
  • 11. How appealing are future employment prospects within the organisation?

    • 3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • The other interns are very friendly and fun, we regularly go out or go shopping. Luckily I live with 2 others so there is always something going on!

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Obviously London is a expensive place to live, but luckily we are on the edge which is a lot cheaper! However there is only a 20 minute tube directly from the office to Oxford St!

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • A 24 hr bus from outside the house to anywhere in London... Brilliant!

    5/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • 5/5
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Details

Placement (10 Months+)

International

February 2010

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