Customer Service & Business Strategy Internship Review

by American Express

Rating

4.4/5
  • Skills
    4.3
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.0
  • Your Impressions
    4.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Worked on a project that involved collaboration with my team, internal and external research and coordination with international colleagues. Gathered data and insights for a proposal at the end of my internship.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Developed my research, relationship-building, presentation skills and increased my confidence.


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes, I felt that I had ownership of my project and felt that the work was meaningful.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Throughout I gel very supported both by the campus team overseeing the internship and my project team.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Excellent. It has a very collaborative, supportive culture where you feel valued as an employee.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 3/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • It surpassed every expectation I had for how much I would enjoy an internship and the culture of the company.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at American Express
  • 4/5

  • 7. Would you recommend American Express to a friend?
  • Yes


  • 8. What advice would you give to others applying to American Express
  • Highlight repeatedly in your answers how you demonstrate and align with the Blue Box values. Also be personable


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Details

Internship (1 Month+)

Business Operations

South East

August 2023


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