Field Service Engineer Intern Review

by Philips

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.7/5
  • The Role
    4.1
  • The Company
    4.0
  • The Culture
    2.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Very interesting and rewarding when got machines up and running again.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • All the engineers are lovely. Always willing to explain any thing you didn't understand.Really welcoming and friendly people.

    4/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • All the engineers and management where easy to get hold of and to help with any issues I had.

    5/5

  • 4. How busy were you on a daily basis?
  • In my role as a Field Service Intern, the job is a bit unpredictable, as it just depends on what faults are called in. Some days your job could only take 30 mins, but you might have to drive 3 hours to get to the hospital, other days you could be working around the corner, but you could be working till about 6pm trying to get the fault fixed. But the busy days seem to cancel out the days when you aren't that busy, so keeps the job interesting.

    4/5

  • 5. How much responsibility were you given during your placement?
  • Since I wasn't fully trained on any of the equipment I was never sent on a job myself, but the engineers always gave me something to do, so you still had some responsibility, but nothing too overwhelming. Normally the planning team organise the engineers day to day jobs, it was only occasionally I was planned for a set job. This gave me the challenge and opportunity to choose the jobs I went to so I could develop my own learning. It also meant I could chose jobs which I found particularity interesting, for example I love working on MRI faults.

    3/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • You are the face for the company when working in the hospitals, as you are who the staff/customer meet. So my skills when dealing with people have improved. Also my problem solving skills, as you are faced with faults on a daily bases. I have also got a chance to see what makes a good system, and have picked up on designs which aren't exactly service friendly. I have also got used to reading CAD drawings and schematics which you don't really get to do much on my uni coarse.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Didn't really use the office, only about once every couple of months for meetings. My job was field bases, working in many different hospitals around the country, with all the different engineers. This kept the job interesting as you always had something to talk about or catch up on if you hadn't seen someone in a while.

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • I was given a plan at the start of the year of things which I had to complete. Though it was up to me as to when I fulfilled them and in which order which was nice as there are a lot of different kinds of equipment within the Healthcare sector.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • Gave me the opportunity to see what Philips as a whole company specialized in. I also got to spend a few days in the main Philips office to see what all the different departments where involved in there. Would have been nice to go on a basic training coarse to have the opportunity to go on jobs myself, but this would have been very costly and time consuming as the training school is in Holland.

    4/5

  • 10. What were the perks on your work placement?
  • Subsidised Canteen

    Company Car

    National Travel

    Company Parties/Events

    Working from home

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • I've got my foot in the door as the saying is, but no word of a future job offer, will have to just keep a watch out for when they're recruiting.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Went go Charting after business meeting. Had some jobs where you had to stay over night, so you got to have a bit of bant with any colleagues that where there which was nice. And occasionally went out for some drinks.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Well Scotland: not too expensive, but plenty to choose from.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • Though it depends where you choose to live as there are engineers scattered all over the UK

    2/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Yea normally home by 6pm at the latest depending on where you where travelling from and if you got stuck in rush hour traffic.

    3/5

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Details

Placement (10 Months+)

Scotland

June 2014


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