Technical Support Associate Review

The Technical Support role involved writing a monthly newsletter, creating content to help end users understand IT systems and project managing the role out of new IT equipment. The Presales role involved building end to end personalized customer journey demos to exemplify how SAP could transform businesses and presenting these to customers. Day to day I would understand the pain points of a customer, work with the team to create a journey that addresses these pain points and then design a front end to show what a customer journey could look like with SAP running.

From business acumen, project management, presentation skills, confidence, conflict resolution and practical design skills I’ve learnt so much during my time at SAP. Before placement the idea of entering the world of work was daunting but SAP has set us up for success and now the idea of applying for graduate roles is less daunting. I feel like I have an abundance of skills and examples I can pull on in interviews and assessment centers.

On my internship I was given a lot of responsibility. UX design work I created was used in sales pitches and customer meetings. I was trusted to present in-front of partners and customers.

The support and guidance was phenomenal. There were points where I didn’t feel completely fulfilled by my core role and the placement team supported me to find projects on the side that were really exciting. I had to take an extended time off work for illness and the support I received was amazing making it really easy for me to transition back into work on my return. The culture at SAP is so supportive and everyone wants to see you succeed.

The company culture is great. SAP run initiatives and have teams dedicated to creating and inclusive and supportive workforce that gets the best out of it’s talent. The benefits scheme exemplifies how much SAP value there employees and talent. As an intern I feel like I can ask anyone for advice and support and approach anyone in the business.

I really enjoyed my year. The best bit was meeting friends for life - the other interns weren't only colleagues but a support system and family. I enjoyed celebrating wins and networking with those experienced in the business hearing there stories of how they got to their position now. The experience has been invaluable.

Yes

Be yourself and honest. You don’t need to know anything and everything about tech to work at SAP - there will be a place for your unique skills and personality.