Customer Success Intern Review

by SAP

Best Student Employer

Rating

4.4/5
  • Skills
    3.8
  • Responsibilities
    4.0
  • Support & Guidance
    4.5
  • Culture
    5.0
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • I worked in Client Development and I also worked closely with Sales, where I was supporting the CSE’s with pipeline generation and lead generation. Within my team I supported the CSP’s with general work around the team as well as helping them with more specific work like structuring of business reviews

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • I have developed my networking skills as well as learned how to structure and prioritise my workload better. I now know how to take my time with projects and also when needed to make sure they are always before the deadline

  • How would you rate the training provided during your experience?

    • 3/5
  • How would you rate your development of industry-specific skills during the experience?

    • 4/5
  • How would you rate your development of personal / soft skills during the experience?

    • 4/5
  • Please rate how these skills have helped you in your career development

    • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • I was given lots of responsibility during my placement, however it came after I asked for it. I was proactive and worked closely with sales in some very important projects that were business critical

  • Please rate how meaningful the work you were doing was

    • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • I received a lot of support during my placement year, and was always able to reach out to people if I needed help with anything specific

  • How would you rate the support and guidance from your line manager?

    • 4/5
  • How would you rate the support and guidance from the wider team?

    • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • The culture is fantastic, it genuinely feels like a family here at SAP and I would be so happy to come back and work here in the future. There is constant support and guidance should you need it, and I felt comfortable at all times to ask for help

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • My placement started off quite slowly, as the workload was not quite there, however after using my initiative, I found more work with another department in sales and was immediately given a lot of responsibility and was able to show my skills to the wider team.

  • Please rate your level of enjoyment on your placement / internship

    • 4/5
  • Please rate how your experience met your expectations

    • 4/5
  • Please rate the future employment prospects at SAP

    • 5/5
  • 7. Would you recommend SAP to a friend?

    • Yes

  • 8. What advice would you give to others applying to SAP

    • I would say that it is important to know what you are interested in. I was honest from the very start that Sales was an interest of mine and that was immediately taken very seriously and I was given the opportunity to work in other teams

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Details

Placement (10 Months+)

Sales

South East

July 2022

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