Account Manager Support Intern Review

by Handelsbanken

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.5/5
  • The Role
    4.4
  • The Company
    3.1
  • The Culture
    2.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Enjoyed it very much. Worked with very amazing and intelligent people with a wealth of knowledge and experience (Bolton). Have helped me learn and understand the Banking industry more as well as the processes and procedures within a bank that must be completed, especially that of a secure bank such as Handelsbanken. Would definitely recommend to anybody looking to gain a deeper understanding of banking as well as develop their ability to provide the best customer service and even develop confidence/independence.

    5/5

  • 2. To what extent did you feel valued by your colleagues?
  • Treated me like a member of the team since my first day.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • Given plenty support and guidance by peers. Aided me to learn as much as possible from the very first day and therefore be able to implement the guidance to work independently on tasks required.

    5/5

  • 4. How busy were you on a daily basis?
  • Good balance. Must bare in mind that summer tends to be a less busy period.

    4/5

  • 5. How much responsibility were you given during your placement?
  • Given good amounts of responsibility. After being taught how to do things, I then became responsible for those and making sure they were completed to the correct standard. This includes tasks such as account openings and within that the various charges and/or fees as well as cheque/payment verification calls to customers throughout the day, every day.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • The skills I have developed have and will further significantly aid in my studies by helping me to understand the processes within banks. As I study Banking and Finance, prior to the internship programme, I only possessed theory knowledge learnt from my studies. Now I have physical experience and insight putting that theory to practice to take forward when continuing my studies. Training received can be taken forward to the future in the Banking industry as solid understanding of key tools used on a daily basis was provided.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Very lively atmosphere. Constantly colleagues working together or collaborating on challenging tasks, doing them in the best way possible that benefits the customer, in line with Handelsbankens' values.

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • Very well organised. My branch was ready to teach the knowledge I needed to know from the very first week and then encouraging me to

    3/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • Very invested. Handelsbanken use this internship programme as an opportunity to recruit young and engaged individuals who are looking for opportunities to enter the industry and Bank, and willing to put the time and work in to succeed.

    3/5

  • 10. What were the perks on your work placement?
  • 3/5

  • 11. How appealing are future employment prospects within the organisation?
  • Very appealing.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Kept in touch via facebook group chat. When we are all together, good vibes and everyone gets along very well together.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • n/a

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • n/a

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • n/a

    3/5

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Details

Internship (1 Month+)

Retail Banking, Banking

North West

August 2019


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