Handelsbanken is a local relationship bank, built around satisfied customers, financial strength and sustainable values. One of the world’s safest banks, we offer banking and financial support internationally, for customers ranging from individuals to large corporates and financial institutions.
Founded in Sweden in 1871, Handelsbanken first established a UK presence in 1982, and now has a network of over 200 branches throughout Great Britain.
Our aim is to build relationships and deliver high customer satisfaction at a low cost and through sustainable values, in order to achieve profitability for the long-term.
A satisfied customer will be happy to return. All employees, regardless of role and position, share one objective - customer satisfaction.
We all work to contribute to and improve our customers’ experience of banking with us. We believe in economic, social and environmental sustainability, and we are committed to being responsible in our relationships and in the impact we have.
To achieve customer satisfaction we need knowledge, experience and genuine commitment. This applies to all of our employees, in all of the processes and in all departments across the bank. Every employee and every role is equally important in our business.
We are decentralised, which means that each local branch has responsibility for their own customers and their requirements and for taking the banking decisions that affect them. For customers this means the benefit of personal service and swift decisions for all their banking needs.
There are many different roles here at Handelsbanken but all share the same values which are:
We believe that every individual should be a role model and that every decision should be made for the benefit of the customer.
Handelsbanken are deeply committed to embedding good equality and diversity practice into all of our activities so that we are an inclusive, welcoming and inspiring place to work, regardless of age, disability, pregnancy and/or parental status, ethnicity, religion, sex, gender reassignment or sexual orientation.
All appointments are made solely on merit.
The culture of the bank was excellent, with a very welcoming team. The time put into my training made me feel valued, as did the way I was treated with respect and as part of the team....
My aim of the Internship was to get further exposure of the baking industry and the Handelsbanken ways of working, whilst hopefully finding a permanent position within the bank. I felt very welcomed by the team and regularly interacted with them, speaking about my tasks and future development. Since Handelsbanken Branches do some things differently, it was a great experience for me to gain exposure into another Branch/region and their operations, whilst also building my network within the bank....
I thoroughly enjoyed all aspects of the work internship with Handelsbanken. Everyday I looked forward to coming into the office, not only to be around the amazing and encouragingly supportive team, but also to be invited to get involved with whatever is going on that day and more. Despite the current uncertainties with the COVID pandemic, I am overwhelmed with the efforts from the team to ensure my experience was as full and informative as possible with current restrictions. I am so content with the experience gained and believe it has been invaluable in my life experience, hoping there is opportunity for return in the future....