Account Manager Support Intern Review

The internship was much more engaging than I expected and really enjoyed the working environment. From start to finish I was given resposibility for my own tasks and had a great deal of support from my colleagues. The future opportunities with the bank also look promising. Through the whole internship I felt motivated to go to work and never had a bad day.

The most enjoyable part of the internship was working within the branch team.

The Handelsbanken internship program was laid out so that everything was easy to understand and achieve the most from my time there. My branch manager would always make sure I was occupied and spent the time in different departments of the branch. The manager was always approachable and when asking questions.

Most of the time I always had a task to complete. There is a project for all the interns to complete thourght the 2 months so in quieter moments that filled most of my time. I was always given new and enjoyable task to work through and more responsibility over time. After the first month I would turn up to work knowing what I had to complete that day and made it very realistic to the job, and would have deadlines that I had to work to so I was left to manage my own time making it very engaging.

Over the course of the internship I was given more and more responsibilities so my the end I felt like a valued member of the team and that the work I was doing was of genuine use to the branch. This really made in internship feel like I was part of the branch and was the best part of the internship.

The initial part of the internship allowed me to get used to the banking programs and operations. This tended to be learn as you go and more hands on. There were also more general training based online that all staff need to complete which covered areas from health and safety to banking regulations. I was nice to be able to communicate with customers but because of the length of the internship you can only do so much.

Being in a small team I got to know everyone quickly and it had a relaxed but professional feel to it. Everyone was friendly and willing to help and chat. The manager was very relaxed and friendly thought the internship. Being in such a small team can have its difficulties but the people I worked with were all very friendly and fun to be around.

The branch I visited accommodated me very well involving me in all the areas of the bank. After talking to other interns the work load and structure varied depending on the branch and others weren't as busy as I was. The whole internship is well managed and is very clear and communication is great.

Because of the length of the internship there was a limit to what could be achieved. The branch staff would support me in learning the systems and day to day running of the bank and were always valuable when I had a question. Hearing from new staff just staring out at the bank and talking to the manager. The bank seems to be committed to supporting new staff in development.

After the internship everyone in the bank is very positive about future career options within the bank and it seems like if you manage to do well on your internship you have a very good chance at a job if one is available. The initial and potential wage does seem to be kept quite quiet however.

Because of the distances between branches it is difficult to meet with other interns so only met twice during the internship for the project.

When another intern visited the branch the manager would pay for lunch, which was a nice touch.

Really depends on the branch you go to, I was based in a major city so was a bit easier to do things after work.

Occasionally other staff member would be part of a charity or sporting team so would get offers to join in on a couple of nights. The branch also went out on charity events which was nice to spent time with my colleagues outside of work, this was paid by the bank so is a good perk of the job.