Customer Services Review

by GE (General Electric)

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.4
  • The Company
    4.6
  • The Culture
    3.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I did enjoy my time at G E Capital. I found everyone extremely welcoming and kind. Many people went to the next level to ensure that i was okay, found everything and that i was comfortable and happy. The office is clean and light with good working conditions, a great cafeteria and kitchenette with free tea and coffee!!

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I felt like i was treated as if i was a normal member of the team. i was expected to do the same things as everyone else. This means that i had a truly valuable and authentic placement.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I was given as help whenever needed, however the initial training could be improved by having more structure. once i raised this issue with my manager a plan was put into place and this improved.

    4/5

  • 4. How busy were you on a daily basis?
  • I found myself very busy. There is always something to do, i never sat and did nothing as the workload is constant. At times when the volume of workload was quiet, we still had training and other things to do including helping and learning about different departments.

    5/5

  • 5. How much responsibility were you given during your placement?
  • I had the same responsibility as my full employee peers.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • I gained a truly valuable and authentic experience which truly reflects the GE culture and working environment. This has provided me with many examples and insights to use in studies and furthermore, to get real world experience to help me find a permanent professional job.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • The office environment is friendly but professional. Everyone does their best to be considerate and even team leaders and managers will take an interest in you as a person, not just an employee. The facilities team are always on hand to help with matters such as chairs, heating, stationary, cleaning and more! This makes individual needs seem important and this too helps. The team spirit does come to mind with singing and a gathering for birthdays and special events. As you can have massages, facials and nail treatment for a reduced price in the office, this also contributes to an overall positive environment.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • The course was organised with time spent with different departments to ensure a broad overview.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I was treated just as a normal employee, including training and development. I have worked with my manager to gain very important development for the workplace.

    5/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    Subsidised Canteen

    Subsidised/Company Gym

    National Travel

    Company Parties/Events

    Healthcare/Dental

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • I would be happy to take a full time position at G E following my placement year.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Intern lunches and team outings have happened. I have made plenty of friends in the workplace and there are various events for networking with the whole business for example the summer bbq, drinks and nibbles to say thanks for good work held by managment and christmas party.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Average, usually live in Bristol so hard to comment. Great bristol nightlife!!!

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • Great bristol nightlife, just down the road from Cardiff and wsm. Bristol has a lively and varied nightlife with lots of student nights

    5/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • volunteering and sports are common

    4/5

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Details

Placement (10 Months+)

Accounting, Business Operations, Customer Service

November 2014


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