Customer Engagement Undergraduate Review
by Volkswagen Financial Services
Rating
-
Skills
4.8
-
Responsibilities
4.0
-
Support & Guidance
5.0
-
Culture
4.3
-
Your Impressions
4.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Volkswagen Financial Services
- 7. Would you recommend Volkswagen Financial Services to a friend?
- 8. What advice would you give to others applying to Volkswagen Financial Services
Overview
I helped assist with a wide range of CX focused projects concerning both our customers and retailers. The content of my workload was different everyday depending on what project I was working on at the time. Due to the wide spanning nature of the projects I was involved in, I got to meet and work with new people across and outside of the business regularly.
Skills
Yes, being in the workplace environment naturally builds your people skills and strengthens communication skills through working with lots of new people regularly. I have also learnt how to use many new systems as part of the projects I have been involved in.
Responsibilities
Yes, I was given lots of responsibility and was trusted with leading several projects throughout my placement year which is really nice as not all placement schemes provide undergrads with this much responsibility.
Support & Guidance
I always was able to get support when needed and I had a great relationship with my manager so help was always available.
Culture
The culture at VWFS is amazing and was actually the key aspect that drew me to accepting the role when I applied for placements last year. Everyone is so friendly and helpful and always willing to collaborate.
Your Impressions
I've been really enjoying my placement year so far and have gained so much experience and insight into the corporate world that I wouldn't have had if I didn't do a placement year. I think VWFS is an ideal place for starting out as an undergraduate student as there are many opportunities to get involved in new projects and collaborate across multiple business areas, whilst receiving lots of support and guidance throughout.
Yes
Research the company and get to know a bit more about us and how we are different to Volkswagen AG. Learn about our products and the services we provide to customers. Knowing about our company values is also key!
Details
Placement (10 Months+)
Customer Service, Market Research, PR & Communications
South East
April 2024
