Industrial Placement Review

by Mercedes-Benz

Rating

4.6/5
  • Skills
    4.5
  • Responsibilities
    4.0
  • Support & Guidance
    4.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • My role was more sort of quality assurance compliance towards customer services related to automotive finance. It involves marking contact center agents' capabilities towards customer services.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • Yes, I have developed extensive knowledge related to automotive finance and different software including Oracle, Respond, and many others.

  • How would you rate the training provided during your experience?

    • 4/5
  • How would you rate your development of industry-specific skills during the experience?

    • 4/5
  • How would you rate your development of personal / soft skills during the experience?

    • 5/5
  • Please rate how these skills have helped you in your career development

    • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • I was not given much and I was expecting more.

  • Please rate how meaningful the work you were doing was

    • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • It was great and appreciative.

  • How would you rate the support and guidance from your line manager?

    • 5/5
  • How would you rate the support and guidance from the wider team?

    • 3/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • It was very good and inclusive.

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • I enjoyed it a lot but I would enjoy it more if I were given a chance to work in other departments.

  • Please rate your level of enjoyment on your placement / internship

    • 5/5
  • Please rate how your experience met your expectations

    • 5/5
  • Please rate the future employment prospects at Mercedes-Benz

    • 5/5
  • 7. Would you recommend Mercedes-Benz to a friend?

    • Yes

  • 8. What advice would you give to others applying to Mercedes-Benz

    • I would advise them to start developing knowledge related to the automotive sector and building a network within the industry.

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Details

Placement (10 Months+)

Customer Service

East Midlands

October 2023

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