Internal Account Manager Undergraduate Review

by Volkswagen Financial Services

Best Student Employer

Rating

4.5/5
  • Skills
    4.3
  • Responsibilities
    4.0
  • Support & Guidance
    5.0
  • Culture
    4.3
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Supporting with bids, tenders and vehicle quotations, handling inbound customer enquiries, having accountability for completing customer-led activities, escalation of issues to relevant senior stakeholders and other administrative tasks including complaints management.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Got the opportunity to enhance my Leadership, Analytical and organisational skills.


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 3/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Given a lot of responsibility with handling customer accounts when quoting vehicles, writing tender answers and actioning contract rewrites.


  • Please rate how meaningful the work you were doing was
  • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Received a lot of support from my team and also the whole fleet department, were always ready to help and took time to explain processes.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • A very warm, friendly company culture with everyone wanting to help you excel at your role.


  • How would you rate the inclusiveness of the culture?
  • 4/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 4/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Really enjoyed my placement year as I received a lot of responsibility and support with my various projects.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Volkswagen Financial Services
  • 5/5

  • 7. Would you recommend Volkswagen Financial Services to a friend?
  • Yes


  • 8. What advice would you give to others applying to Volkswagen Financial Services
  • Make sure to do background research on the company before your interview and try to include the skills that will be needed in the specific role on your CV.


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Details

Placement (10 Months+)

Sales

South East

September 2023


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