Commercial & Marketing Intern Review
by Centrica
Rating
-
Skills
3.5
-
Responsibilities
4.0
-
Support & Guidance
5.0
-
Culture
4.3
-
Your Impressions
4.3
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Centrica
- 7. Would you recommend Centrica to a friend?
- 8. What advice would you give to others applying to Centrica
Overview
I was a project manager within the Change Delivery team - a part of British Gas Services & Solutions. I communicated with stakeholders to check the progress of their actions and deliverables, and updated the project governance documents accordingly. Furthermore, I engaged in data analysis on the side to examine the shortfalls of British Gas call centres and where improvements can be made. Led sections of workstream update meetings.
Skills
I have learned how to professionally communicate with stakeholders while extracting relevant information. I had to lead sections in meetings with 15-20 people. I analysed NPS data for call centres and drew trends from them. I learned new software such as Microsoft Office and ServiceNow. I learned flexibility and adaptation through project demands changing.
Responsibilities
Yes I was given a lot of ownership and autonomy over the projects I managed, and use of initiative and individual thinking was encouraged
Support & Guidance
The support from my managers was excellent - they were quick and thorough in their responses to any questions they had, and kept me busy while still promoting a healthy work-life balance.
Culture
The company culture was very friendly, welcoming and egalitarian. I was encouraged to reach out to senior members of the Change Delivery team to talk about their roles, and all of them were more than happy to talk to me despite being busy. As an intern, I felt I was genuinely valued and seen as a full-time employee.
Your Impressions
Overall I have really enjoyed my time here. The company and the people were all some kind and helpful, I was taken seriously and valued, the work I was given had genuine purpose and use for the business, the pay was good and expense system very generous, and work-life balance was very healthy.
Yes
Don't be afraid to explore roles beyond what you're assigned from the get-go if you're interested in them. People will be more than happy to talk to you about it and you can spend the summer exploring potential new interests.
Details
Internship (1 Month+)
Marketing
South East
August 2022
