Market Associate Review

It was a really good experience - I had a super supportive team, varied work and made to feel part of the business.

My team was super! I feel like Expedia definitely hires on the basis of their guiding principles which makes for a great environment and culture. There were numerous opportunities to speak with/work with individuals from different teams in the London office, across different functions and different countries. Your opinions are heard so feel free to speak up!

My manager was super supportive during the CO-VID crisis as we all had to work from home - we had many team activities to make up for the social gap. If I had any questions, I felt comfortable to ask and my manager regularly checked in to see how things were on 'the ground'. We also had to 1:1 sessions. For my project work overseer also checked in with me on a weekly basis - this was a great support.

I was fairly busy as we had daily targets to hit and you could always go further to exceed this. Additionally, I also had project work to do so this was a good way to balance my time. At times it could be slow - but this was mainly during CO-VID when a lot of hotels had to temporarily closed.

I felt I was given a considerable amount of responsibility - I owned 2 projects and on a day-to-day basis spoke with numerous hotel partners. You could choose how you met your daily targets and structured your day. I would add that I was not fully responsible because hotel partners had their own Account Managers and I worked across all accounts of these Account Managers so sometimes you would have to check-in with them which could be time-consuming.

I have learned a lot at my internship - for instance, around communicating and clients and approaching conversations on a needs-based approach. I have learned the importance of prioritisation and voicing my ideas and opinions. Even planning my day-to-day activities to fit in my targets, project work, general meetings etc. was great for my organisation and prioritisation skills.

My floor in particular was quite lively - there are whiteboards for each team so sometimes we'd have small competitions. Everyone is generally very friendly and helpful. There's tea, coffee, drinks in the kitchens. There are also really cool themed travel rooms.

My internship was split between project work (major and minor) and business calls. I think this makeup was great to avoid one thing getting too tedious and keeping the work varied. Some areas could have use improvement for attention to interns in regards to CO-VID but this was mostly because the situation was unprecedented. The general support for interns was great - there was a slack channel for interns ( I attended a movie night, presented my experience to other interns and attended a really insightful CV & Job applications session).

The training at the start of the internship was useful for the job role (online, face-to-face sessions, work shadowing - own team/other teams). The system for tracking targets was helpful to see what you were doing well and areas for improvement).

Yes, there were opportunities to meet the other interns.

I was at the office in Islington so there were many options for eating at lunch - a little on the pricier side. However, if in doubt there's also Sainsbury's and Tortilla is also great. Some places had discounts for Expedia employees - bring your badge. There are also quite a few bars/pubs that people go to after work.