Customer insights at L'Oreal

Top Employer
Placement Year (10 Months+)
Hammersmith Central London and City
Review Date
£16,000 - £17,999
Anthropology Architecture

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L'Oreal is a Top Employer


The Role



The Role

1. To what extent did you enjoy your work placement or internship?

I thoroughly enjoyed my placement and working with such an amazing team, at a global company who produce the. Eat products and campaigns. However some parts of my role were not to my particular liking which made me dislike it at at times. The fast paced culture was also quite a struggle to accustom to in the beginning but towards the end manageable.


2. To what extent did you feel valued by your colleagues?

I often felt very valued by my immediate colleagues, e.g. My team, Manager. Especially at times when they would ask for my help as I was the only person who could help them with a particular task. However i did find that the more senior level people were often less grateful if you carried out work for them which made me feel u see valued.


3. To what extent were you given support and guidance by management/your supervisor(s)?

Over the course of the year I had 2 different Mangagers, they were both extremely supportive and understanding. Having a 1 to 1 with your manager for an hour once a week is a great way to bring up any issues you may need guidance on without constantly having to ask for help everyday. It is always far more impressive to have shown initiative and tackle a problem first and then ask for your Manager's advice.


4. How busy were you on a daily basis?

This completely varied dependent on the time of the year! For example when I first joined during the summer it was a much more relaxed time compared to pre- zone visits which happen in the march-may time. As I succeeded in my basic role and responsibilities my workload for other tasks increased which was great as it showed I was trusted.


5. How much responsibility were you given during your placement?

A lot of responsibitly. I was responsible for releasing over 60 weekly and monthly reports a month, which are shared with the majority of people in the business. I was also responsible for running my own projects to improve agency ways of working, this involved project leading new initiatives into the whole business and managing the expectations of employees from senior to other interns.


6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

The skills you gain in a year's placement at L'Oreal will help you for life wherever you end up working. The support and coaching I received from Managers to survive and thrive in a fast paced working environment will stay with me for life. The training provided for certain softwares could be improved in some areas of the business. However overall I feel I will leave L'Oréal with an abundant number of skills I previously did not have!


The Organisation

7. What was the general atmosphere in your office?

The office was normally always pretty happy and easy going. A lot of people work through their lunch however as an intern it is encouraged you meet with other interns for lunch and meet new friends outside your department. There is also a disntinct 'coffee culture' at L'Oreal which is really great, from day one everyone encourages you to go for coffee catch ups with other employees whether this is to catch up with friends or introduce yourself to new people!


8. How well organised was the overall work placement or internship set up?

The overall organisation of the placement from HR was brilliant. Not only do they provide inductions into the business ways of working they also provide extra training to further excel at work! I wish my actual role had slightly more organisation, quite a few projects I was given were often cut due to budget cuts or priorities changing. This was quite frustrating at times!


9. In terms of personal training and development, to what extent did the company or firm invest in you?


10. What were the perks on your work placement?

  • Staff Sales/Staff Shop
  • Above 25 days holiday

11. How appealing are future employment prospects within the organisation?

Future employment at L'Oreal is very appealing. As an intern you interact with a lot of grads who all love the grad scheme and enjoy the variety of switching in between departments. The great starting salary and reassurance of a job after uni is also extremely appealing. Being part of a company for a year does make you feel much more comfortable and probabaly another reason people stay.



12. Was there a good social scene amongst any fellow placement students/colleagues?

There is lots of potential for a great social scene as an intern at L'Oreal. There is a social committee who arrange L'Oreal nights out which usually involve free entry and free drinks to some of the top clubs in west London! I have also enjoyed lots of team nights out, often post work drinks, and the wonderful away day! This was a chance for my immediate team to get to know one another a little better in an off site environment great fun!


13. What was the cost of living and socialising in the area you worked in?

Moving to London was so much fun! I would 100% encourage anyone a little unsure because of the higher cost of living to go for it! You learn to save money on things like buying making a packed lunch or going for a run around the park rather than joining the gym. There are closeby areas near to the office, Hammersmith, Shepherd's Bush, Acton, Ealing which are all very commutable and much more affordable than central London rent prices!


14. What was the Nightlife like in the area you worked?

Hammersmith has a great happen'in vibe


15. Were there many opportunities to get involved in activities outside of work?

Not enough.