Service Delivery Associate Review

I've thoroughly enjoyed my year at Fujitsu.

At the very beginning of my placement I did feel like an intern. However, as my capabilities grew through training and knowledge of my role I felt highly valued by my colleagues. I was given highly important responsibilities across a numbers of areas that gave direct client exposure.

My role at times was quite niche as the placement student was directly responsible for some of the work completed on the account. As a result some of my colleagues (not that they should have known) weren't able to help me and I had to seek other means. This was limited to only one of my roles however and I was given a lot of support in all other areas.

Due to the nature of my role (largely project and reporting based) I was busy in peaks and troughs. Overall I would say I was used to 75% of my capacity but I never felt I wasn't being utilized.

During my placement I was given a huge amount of responsibility. Based on the Home Office account I was given work that was directly impacting customers - this mainly came in the form of project work and reporting which was a crucial part of the account.

I felt I have developed a wealth of skills whilst at Fujitsu. I have developed skills within Time Management, Project Management, Customer Relationships etc. However, I have significantly developed Advanced Excel skills which will prove to be hugely beneficial well beyond my placement year.

The general atmosphere was very relaxed. I was based on the client site at the Home Office within a small team. The atmosphere was focused but largely informal.

The placement was structured well and the year's objectives were stated from the outset by the Grad/IP team who are very approachable.

My role didn't require a huge amount of training. However, the little training I did need was provided in a handover period from the previous IP. Other training was available and I did attend a couple of courses.

Future prospects with Fujitsu are good. If you are recommended then you can begin the grad scheme process at the assessment centre which is highly beneficial.

Unfortunately this was the only downfall for the placement. IP's were based all over the country and the social scene was lacking among those at Fujitsu. I was lucky to have a lot of friends at university in London so it didn't affect me personally but I know others were disappointed with the social scene.

London is very expensive and there's no avoiding it.

Central London has everything to offer.

As I was based on a small team on a client site there wasn't a huge amount going on outside of work but I know others in London did take advantage of some sports teams etc.