I would support the Front Office operations by acting as a point of contact between guests and staff members There was a heavy emphasis on customer service in each of these roles and not just the housekeeping side of things This prepared my excellently
I enjoyed it very much as it was one of the ideal jobs that i would want to work in the future
It was a good insight into understanding the roles that head of departments make in order to run a hotel on a day to day basis successfully
I really enjoyed my placement it helped me find myself and grew up a lot It was a wake up call and a peak into the future of how life would be in my desired profession It was not alway roses there were times where I wanted to quit but I wanted to see
I wouldnt say I enjoyed it but nevertheless it was a very useful experience for my future career