Receptionist Review

by Holiday Inn

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

2.4/5
  • The Role
    2.4
  • The Company
    2.9
  • The Culture
    1.6

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • I wouldn't say I enjoyed it, but nevertheless it was a very useful experience for my future career.

    2/5
  • 2. To what extent did you feel valued by your colleagues?

    • Difficult to answer, because 1/3 of the entire staff at the hotel were placement students-meaning we were all in the same boat. The permanent staff did generally appreciate our contributions though.

    3/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Many of the supervisors didn't seem very happy about working there, therefore they struggled to motivate and support.

    2/5
  • 4. How busy were you on a daily basis?

    • Depended on how busy the hotel was-varied at different times during the week.

    3/5
  • 5. How much responsibility were you given during your placement?

    • At times it felt like if you wanted to make a decision such as refunding a customer you weren't able to do it unless you asked you supervisor first-which gives a bad impression for the hotel.

    2/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Good experience of working in a hotel environment

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Generally it was a good atmosphere because again many of the staff were placement students. Other staff were often downbeat about being at work.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • HR manager was well organised and gave a good introduction at the start of the placement. Generally there was good understanding of the placement set up.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • There were weekly sessions on training within the hotel, however they were often dull and uninteresting. There were however attempts at training staff frequently.

    3/5
  • 10. What were the perks on your work placement?

    • 2/5
  • 11. How appealing are future employment prospects within the organisation?

    • Following my placement, I would be interested to work with the organisation again, simply because I feel like I know the business well enough now that I could fit into another role fairly easily.

    3/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Simply because many of the staff were placement students-added to the fact that we all lived in the same group of flats-meant there was a very good social scene.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Stratford-upon-Avon is a very expensive place to live and socialise in therefore many events were too expensive for us to take part in.

    1/5
  • 14. What was the Nightlife like in the area you worked?

    • There was one nightclub in Stratford when my placement started-by the time I finished my placement there was actually no nightclubs. We had to take a taxi to Leamington Spa for any decent nights out-a good 30 minutes away.

    1/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Difficult to get into anything outside of work considering I was only there for a year. Once you are properly settled you almost feel like there is no point in starting anything.

    2/5
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Details

Placement (10 Months+)

West Midlands

November 2015

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