Customer Relations Analyst Review

by Centrica

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.6/5
  • The Role
    3.5
  • The Company
    3.7
  • The Culture
    3.6

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • 4/5
  • 2. To what extent did you feel valued by your colleagues?

    • The staff I worked with were fantastic and really made me feel part of the team.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • I had to swtich line managers at the start of the placement and also my managers had taken holiday etc, because of this I didn't receive the objectives or guidelines for my work until the 3rd week of my 10 week placement. However after this period they were always available if I needed help.

    3/5
  • 4. How busy were you on a daily basis?

    • 3/5
  • 5. How much responsibility were you given during your placement?

    • 3/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • Even though studying a business degree I feel that it cannot prepare you for working in a real company.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • 5/5
  • 8. How well organised was the overall work placement or internship set up?

    • The recruitment process was very good, however I didn't feel that everything had been planned for me when I arrived to the office.

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • 4/5
  • 10. What were the perks on your work placement?

    • Sports and Social Club

    National Travel

    Company Parties/Events
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • Our placements are reviewed and if we had been successful we get given an offer of joining the grad scheme.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Although there were only 5 placement students in our office, Centrica ensured that we had the chance to contact eachother previously. We lived together for the 10 weeks and had a really good time.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Leicester is quite cheap, and Centrica paid for our accomodation which is great. We often went to bars, cinema etc which are quite cheap.

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • Leicester nightlife is average but we did go to Birmingham one weekend which isn't too far away, which was fantastic.

    3/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • I was invited to team nights out etc but there weren't many other events like sports etc.

    3/5
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Details

Internship (1 Month+)

South East

August 2009

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