On a day to day basis I am involved in forecasting call volumes to optimise performance and ensure appropriate staffing levels are provided I report on various operational performances and measure the productivity of advisors within the Customer Service
I am responsible for the majority of our departments reporting on our performance and activity This includes collecting and consolidating data and making and changes that are needed to improve any of our reports Alongside this I manage the CRM inbox to
My daily tasks within the CRM team included reporting on customer engagement qualitative amp quantitative research drafting surveys and making edits on the brand websites that colleagues requested Interactions with third parties was an enjoyable aspe
My role had a few tasks which were day to day mainly extracting information from an internal system and seeing if we had any movements Then checking to see if these movements were expected and if not I would need to raise with senior management Otherwi
Complete daily and monthly reconciliation of companies accounts as well as work out why any differences are occurring Also focused on tacking risk of suppliers
My main responsibility was to create products the majority of these products were created quarterly during Campaign seasons however many also needed creating out of Campaign season I also helped run the Marketing Operations inbox which involved answer
I was responsible for contributing to the accurate and comprehensive completion of risk and regulatory reports internal and external The completion of these reports varied from daily weekly fortnightly monthly and quarterly Within my role I was g
My role included reporting for performance analysis excel reporting and presenting said data I also helped with the pricing process
One of the best parts of my role was how extremely varied it was and no two days were ever the same The work varied from big project work to onboarding of new starters and general administrative tasks Everyday I interacted with so many people across the
My placement are RCI was an excellent opportunity to gain an insight into the working world and office life Everyday presented a different task which allowed me to enjoy coming to work daily and seeing what challenges I would be presented with I built a
I very much enjoyed my placement with RCI Financial Services I believe the opportunities granted to me were far beyond my expectations of a Placement Year The work required was both challenging and rewarding in equal measures and I felt valued as both
Thoroughly enjoyed working at RCI I was made to feel extremely welcome from the moment I started and I could not have asked for a better team to help me get settled in The company is the perfect size as it allows you to get to know a lot of other people
I loved the people that were always willing to help the amount of responsibility that was given to me from my first day of work as well as the fact that I was extremely involved in the projects that were run by the company to the extent that I wasnt onl
I enjoyed my time completly whilst on placement here it had an amazing atmosphere and felt more like a family more than anything Great people interesting work and lots of opportunities
I absolutely loved my year at RCI The placement experience was absolutely amazing and the company are perfect for anyone looking for an internship You are well respected by your colleagues given important tasks and other amazing opportunities to make t
I really enjoyed the placement scheme at RCI Financial Services All placement students in the business are fully valued and treated the same as full time members of staff Working within the HR department I was given multiple opportunities to try new th
I truly enjoyed my time here RCI Financial Services RCI FS has a great work culture and the people are fantastic The particular team I worked in were very friendly and always willing to help whenever possible The year did go by really fast and felt l
I really enjoyed working at RCI the people the location the culture was very positive
Enjoyed the placement and had a