Summer Intern Review

by HSBC

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

2.8/5
  • The Role
    3.0
  • The Company
    2.3
  • The Culture
    3.3

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Working in a branch is enjoyable if you get yourself involved, engage with customers and colleagues.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • I was valued by colleagues and when I showed them that they could trust me with work, I was valued even more.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • There was not as much guidance as I expected. Most of the time I had to ask for management's support.

    2/5
  • 4. How busy were you on a daily basis?

    • Retail banking is busy during lunch hours. I worked in Central London so it was busy most of the time.

    3/5
  • 5. How much responsibility were you given during your placement?

    • I was given a project to increase customer satisfaction, which was my main responsibility.

    2/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I developed skills for delivering great customer service, learned a lot about the company and banking. This assists with my Economics and Finance degree. Gives a broader perspective. There is also an opportunity to do another internship in commercial banking with HSBC because I passed the benchmark. Having this experience helps securing a finance/banking related internship or graduate job.

    3/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The staff morale was low. People are not very motivated in retail banking.

    1/5
  • 8. How well organised was the overall work placement or internship set up?

    • There was a project coordinator who frequently kept us updated and organised netwroking events.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • The company invested a lot into training by giving me the exposure to banking and letting me deliver my project on customer satisfaction. Most of the time it I was in charge of my own development.

    3/5
  • 10. What were the perks on your work placement?

    • 1/5
  • 11. How appealing are future employment prospects within the organisation?

    • It is easy to progress career-wise.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Good socials every week.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • London has high living costs.

    4/5
  • 14. What was the Nightlife like in the area you worked?

    • The best night life.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • No. Just one charity event.

    2/5
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Details

Internship (1 Month+)

Retail Banking

London

November 2014

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