User Support Analyst at TNT

Duration
Placement Year (10 Months+)
Region
Atherstone West Midlands
Review Date
Salary
£12,000 - £13,999
Roles
Administration/Secretarial Business Management Computer and Systems Engineering Computer Science Consumer Products/FMCG Customer Service Education/Teaching Retail Sales

8.2/10

The Role
9.7
Organisation
9.8

Socialising

4.0

The Role

Role Description

Supporting internal and external customers
Providing Training

1. To what extent did you enjoy your work placement or internship?

The placement was really enjoyable, the team and management team really made it enjoyable.

8/10

2. To what extent did you feel valued by your colleagues?

I believe that the whole company really valued me, they respected me and respected any thoughts I had.

10/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

I was constantly able to approach any senior member of staff. I was offered guidance monthly which enabled me to prove myself further the month after.

10/10

4. How busy were you on a daily basis?

Most days I was kept busy, but not OVER busy. The whole days varied and I was always supported by the team.

10/10

5. How much responsibility were you given during your placement?

I had just as much responsibility as anyone who had been there for years,if not more!

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

TNT have great training courses that you are able to go on, I've received many, an example would be a two day course in presentations, this will stay with me forever!

10/10

The Organisation

7. What was the general atmosphere in your office?

Generally the atmosphere was GRAND.

9/10

8. How well organised was the overall work placement or internship set up?

Being such a big company the HR side to it was very smooth.

10/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

10/10

10. What were the perks on your work placement?

  • Company Car
  • Financial Bonus
  • Staff Sales/Staff Shop
10/10

11. How appealing are future employment prospects within the organisation?

If I wanted a job there, I would have got it! However, the location wasn't ideal for me.

10/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

The placement students had a good social aspect, but the other members of the team were really 'family' people.

5/10

13. What was the cost of living and socialising in the area you worked in?

It was pretty average,I lived abit out which probably made it more expensive.

5/10

14. What was the Nightlife like in the area you worked?

Poor, Very Poor.

1/10

15. Were there many opportunities to get involved in activities outside of work?

There is a social group that you can join which anyone could get involved in.

5/10