Summer (Executive Management) Intern at HSBC

Top Employer
Duration
Internship (1-4 Months)
Region
Lincoln Nationwide
Review Date
Salary
£18,000 - £19,999
Roles
Banking - Retail

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6.4/10

The Role
6.8
Organisation
7.0

Socialising

5.0

The Role

Role Description

- shaddowing various different members of staff - Customer Service Officers, Premier Relationship Managers, Business Specialists, Mortgage Managers, Senior Bank Clerk
- organising charity fund raising
- completing an individual project aiming to improve something specific in branch
- learning basic duties - assisting with self service machines, edditing customer details etc.

1. To what extent did you enjoy your work placement or internship?

Fairly well organised centrally, less well at a branch level, so my enjoyment suffered a bit.

7/10

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2. To what extent did you feel valued by your colleagues?

I got on with everyone well but at no point did I feel needed. Some were intersted to hear about the internship scheme, but others seemed to resent the money I was learning, and lack of stress / pressure involved in my role.

5/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

I could always find answers to my questions if I looked for the right people hard enough (often beyond the branch as I was their first ever intern)

8/10

4. How busy were you on a daily basis?

I was very rarely given work, I had to make work for myself. It was good in the sense that you're independent, but it can lead to a lot of dead time if you can't find anything to do.

7/10

5. How much responsibility were you given during your placement?

In terms of banking procedures, relatively none. However I was solely responsible for my internship - everything I chose to do on a day to day basis was down to me.

5/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I learnt to get used to being let down! I was often made promises my senior members of staff that weren't kept to, so I quickly learnt to bounce back, which will be valuable in a later career. I do have a better understanding of the financial products and services offered, and internal procedures on a global level.

9/10

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The Organisation

7. What was the general atmosphere in your office?

It depends where you're working at a particular time. I was based all over - back office, sales floor, Premier suite, so it ranged from virtually silent to laughing and joking.

7/10

8. How well organised was the overall work placement or internship set up?

The recruitment process is very efficent. Induction day and activity days less so - everything was very last minute. In branch, moderately well organised. It took a whole week to get set up on the computers and 4 weeks to get my badge. However I did like the style of being given a handbook with a list of suggested activites week by week - useful to refer to but not restricting.

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

All the e-learning is done online in the first week - and consists of clicking through slide after slide - I struggled to take anything in. Once I got stuck in, and found the staff that willing to explain things throughly, I learnt a lot more.

7/10

10. What were the perks on your work placement?

  • Company Parties/Events
8/10

11. How appealing are future employment prospects within the organisation?

Possibly, but not working in a branch.

5/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

I was not involved in any social activities with staff at my branch - I was an hour's drive away from home so could not join them for a few drinks after work. Also, I was the youngest by far so had very little in common with them anyway. I really got on with the other interns though, it was just a shame none were based near me so couldn't see them regularly.

5/10

13. What was the cost of living and socialising in the area you worked in?

I lived at home with parents, and the north is always pretty reasonable.

8/10

14. What was the Nightlife like in the area you worked?

I'd never go out here.

1/10

15. Were there many opportunities to get involved in activities outside of work?

The interns took it upon themselves to organise nights out after the couple of company events which involved us all travelling from across the country. It would have been good but virtualy impossible for all 40 or so of us to get together more.

6/10

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