Digital Client Service Associate Review

by HSBC

Best Student Employer

Rating

4.3/5
  • Skills
    4.3
  • Responsibilities
    3.0
  • Support & Guidance
    4.5
  • Culture
    5.0
  • Your Impressions
    3.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Day to day tasks involve maintaining a common client service mailbox, and other projects helping out my placement manager ranging from creating infographics to some good ol' excel spreadsheet handling


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Got better at excel, and learnt how to conduct myself properly in a professional corporate setting


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Not a lot honestly, which is understandable since the internship is only 8 weeks long and it does take a fair amount of time to get to grips with the terminology and processes of the bank


  • Please rate how meaningful the work you were doing was
  • 3/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Manager was very nice and willing to show us the ropes


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • People are very friendly and also welcoming towards hybrid working which is nice if you don't live near to the office (considering it's in london and rent is sky high)


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Was rather enjoyable


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at HSBC
  • 3/5

  • 7. Would you recommend HSBC to a friend?
  • Yes


  • 8. What advice would you give to others applying to HSBC
  • Just be yourself, keep in touch with the latest happenings in the financial industry


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Details

Internship (1 Month+)

Banking

London

August 2023


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