IT Helpdesk Support Review

by GSK

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.6/5
  • The Role
    4.3
  • The Company
    3.6
  • The Culture
    2.5

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • it was very enjoyable, was able to learn a lot and apply my knowledge in a practical situation

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • always able to have a joke when appropriate, friendly , always available for a chat

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • monthly reviews (and some weekly) to check on my progress and to see where I can improve

    4/5
  • 4. How busy were you on a daily basis?

    • some days it was rather busy, some days it could be quiet, but that's the nature of working in IT support

    4/5
  • 5. How much responsibility were you given during your placement?

    • I was given the task of running a crucial project that was due to go global, the site I was at was the pilot site for the project

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • learned more about corporate networks, how somethings are more critical than others

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • as said previously, being able to have a laugh was always good and just general chat

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • no formal plan was set in the beginning, tasks were allocated when they were needed to be done

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • learnt more from colleagues than doing any courses

    3/5
  • 10. What were the perks on your work placement?

    • Subsidised Canteen

    Staff Sales/Staff Shop

    Above 25 days holiday
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • it's a great company to work for with many oppertunities avaiable to move on

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • I'm going to put this @ 5 due to the fact that I was away from the main grou that were in london so I couldn't really get involved

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • fairly expensive place to live as far as rent is concerned, not much on the socialising as I didn't have any friends in the area

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • ddin't really go out as I didn't know anyone in the area

    2/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • managed to play some 5-a-side football with work colleagues

    3/5
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Details

Placement (10 Months+)

Information Technology

South East

June 2012

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