Customer Service Internship Review
by Eaton
Rating
-
Skills
1.0
-
Responsibilities
1.0
-
Support & Guidance
1.0
-
Culture
1.5
-
Your Impressions
1.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Eaton
- 7. Would you recommend Eaton to a friend?
- 8. What advice would you give to others applying to Eaton
Overview
My role included working with different data and business metrics, facilitating and preparing daily team meetings, running different reports, and project worked. Once that is done I do nothing for the rest of the day as I'm not given any work by my manager. I believe that he's very incompetent and shouldn't have an intern due to being unable to manage him. This was raised multiple times with other leadership and nothing was done.
Skills
No, the skills i used I learnt whilst I was doing my GCSE's.
Responsibilities
I was not given enough variety and challenge in the work I did therefore, I did not have the responsibilities that come with the variety of work. This was due to the lack of management from my manager as he believed that he was doing a great job without giving me any work for my whole internship
Support & Guidance
Barely any. If i was stuck I would have nobody to ask as nobody knew what I was doing and if I asked my manager he would complain at me even if it is his fault that I was never trained with anything.
Culture
During my time at the company, a vast amount of people have changed jobs due to how bad it is here.
Your Impressions
I did not enjoy my placement I just wanted to leave after the first month
No
Have other options as the company is not good at all
Details
Internship (1 Month+)
Customer Service
East Midlands
July 2023
