Service Control Analyst Review

by GSK

Best Student Employer

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.7/5
  • The Role
    4.0
  • The Company
    3.8
  • The Culture
    3.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • Worked with lots of people and given lots of opportunities to develop, including the chance to gain my ITIL V.3 foundation certificate.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • Worked closely with members of my own team and was also recommended as a good person to work with from other teams. Managers within my own team we had several outings as a group external to work as well as events within the office.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • My manager and the other managers in the team were always willing to talk about the work I was completing as well as offering guidance on how to develop other skills such as my soft skills.

    5/5

  • 4. How busy were you on a daily basis?
  • On some days there was little work for me to do which left me trying to find work to fill the time but on other days I had so much work I felt it was a struggle to get it all done. However, this is just a part of work life.

    2/5

  • 5. How much responsibility were you given during your placement?
  • I have been left to manage several small projects, co-lead large projects and manage large chunks of company-wide projects.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • My dissertation is based on ITIL which I have learnt whilst at the company. I have also learnt more about communication skills.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Everyone worked very hard, but when there was something for us to do fun (such as fun raising) or a laugh to be had, everyone joined in.

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • On the companies side it has been well managed and organised but unfortunately our actual placement was managed by an external company and there have been several problems.

    3/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • If I was willing to ask for something, everything would be done to get that development opportunity for me.

    5/5

  • 10. What were the perks on your work placement?
  • Flexi Time

    Subsidised/Company Gym

    Company Parties/Events

    Staff Sales/Staff Shop

    Above 25 days holiday

    Working from home

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • I am unsure, there are several ways to enter the company after university but it depends on what work you would like to be doing

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Quite often there were nights out organised with several people who live close to the office willing to let you sleep on the sofa.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • London is an expensive place to live. Either you have to pay lots of rent and no travel costs or commute in and lose your wages on travelling costs. There was always some money left for socialising at the end of the week though.

    2/5

  • 14. What was the Nightlife like in the area you worked?
  • West London is a bit quiet but it is easy to get into Central where nightlife is buzzing.

    4/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • These weren't always proactively advertised.

    3/5

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Details

Placement (10 Months+)

London

June 2012


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