Customer Success Account Manager Review

by Microsoft

Rating

4.9/5
  • Skills
    5.0
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    4.7

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • My role Involved performing Demo's to various customers who had purchased A support package offered by MSFT. I was also responsible for analysing data from customers and presenting these insights in Service Review Meetings.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • The Main Skills I developed were, Stake Holder Management, Emotional Intelligence, Presentation Skills and Sales Skills.

  • How would you rate the training provided during your experience?

    • 5/5
  • How would you rate your development of industry-specific skills during the experience?

    • 5/5
  • How would you rate your development of personal / soft skills during the experience?

    • 5/5
  • Please rate how these skills have helped you in your career development

    • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • I was given a really large amount of Responsibility, this involved doing sales pitches and demo's to clients or presenting in meetings with CTO's from various FSI companies !!!

  • Please rate how meaningful the work you were doing was

    • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • The amount of Support I received was outstanding. A big part of the Support I got came from my team and my manager. My manager and I met regularly and identified issues before they became a worry.

  • How would you rate the support and guidance from your line manager?

    • 5/5
  • How would you rate the support and guidance from the wider team?

    • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • The Culture is amazing, you can really be who you want, and the environment is safe and welcoming. Everyone at all levels is welcoming and ready to help if necessary.

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • My Internship was amazing, I got so much responsibility on various projects. Additionally I also managed to go on my first work trip which really was lot's of fun. Additionally the amount of support and training I got was incredible and really prepared me for the Tasks I would be facing on a daily basis.

  • Please rate your level of enjoyment on your placement / internship

    • 5/5
  • Please rate how your experience met your expectations

    • 4/5
  • Please rate the future employment prospects at Microsoft

    • 5/5
  • 7. Would you recommend Microsoft to a friend?

    • Yes

  • 8. What advice would you give to others applying to Microsoft

    • I would tell to simply be yourself. What is great about MSFT is that no one is the same and that is what makes it a great place. It's the possibility to draw upon colleagues which come from a variety of walks of life. Secondly try to take leadership roles at University as these can help demonstrate self initiative.

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Details

Placement (10 Months+)

Computer Science

London

November 2022

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