Customer Success Account Manager Review
by Microsoft
Rating
-
Skills
4.5
-
Responsibilities
4.0
-
Support & Guidance
5.0
-
Culture
5.0
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at Microsoft
- 7. Would you recommend Microsoft to a friend?
- 8. What advice would you give to others applying to Microsoft
Overview
Acting as customer facing, account durable leader responsible for managing and orchestrating support delivery activities for two major international businesses.
Skills
Communication, presentation, stakeholder management, working under time pressure, learning to say no, creating a work/life balance, stepping out of my comfort zone
Responsibilities
The level of responsibility could’ve been greater earlier on. We were given the autonomy to shape the internship to what we wanted which meant a lot of the opportunities we took were self-led
Support & Guidance
I had 4 weeks of training and a buddy and mentor throughout the entire year. Lots of one to one meetings and reviews with manager also
Culture
Amazing culture - so welcoming, inclusive, friendly and fun
Your Impressions
I thoroughly enjoyed my placement experience personally and professionally and can’t wait to return to the company
Yes
Be yourself and always demonstrate passion for things bigger than just yourself!
Details
Placement (10 Months+)
Customer Service, Management Consulting, Information Technology, Business Management
London
October 2022
