Operations Intern Review

by Citi

Rating

4.7/5
  • Skills
    4.5
  • Responsibilities
    3.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • My role was to support the team that I was in, learn as much as I could about the department, and about Citi’s culture. I did this through joining team meetings, setting up Coffee chats with senior employees, and getting walkthroughs of different areas in Citi Operations. At the end I gave a presentation on a project I had worked on over the internship


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • I developed my analytical and communication skills through Excel and Python. Lots of my job revolved around customer data, and how I could extract info from it. This would then be used by the team or myself to do their daily jobs, or do draw up historical data charts and tables. I also got to learn more about Financial markets, Economics and Networking through Neueda training


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • I was responsible for closing duplicate cases which reduced the workload for the whole department that I was in. I was also helping on Audit deliverables with my manager and team lead. There definitely was some responsibility given to me but nothing strenuous


  • Please rate how meaningful the work you were doing was
  • 3/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • There was fantastic support for anyone that wanted it. All the HR team were on hand to answer any questions that I had, as were my manager, team lead, and team. I also gained a valuable mentor through the D&I Network that I signed up to.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • It was a personable and social culture that took their work seriously. They dealt with large amounts of money on a daily basis, but could still stop to chat and have lunch with you. I really liked the atmosphere at Citi


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • It was absolutely fantastic. I enjoyed every minute of it, and I made some really good friends from it. I’m pleased to be returning next year once I graduate


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Citi
  • 5/5

  • 7. Would you recommend Citi to a friend?
  • Yes


  • 8. What advice would you give to others applying to Citi
  • Get out of your comfort zone. Take the opportunity to network with talented professionals at Citi, and don’t be afraid to talk to Managing Directors (They’re usually the most up for a chat). Make an effort and it will come back to you ten fold


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Details

Internship (1 Month+)

Banking

International

October 2022


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