Intern in Customer Support Review

by Metaswitch Networks

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.7/5
  • The Role
    4.1
  • The Company
    3.9
  • The Culture
    2.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Settled in quickly and then the job went really smoothly.

    4/5
  • 2. To what extent did you feel valued by your colleagues?

    • Immediately felt part of the team, and participated in all team meetings from the start.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • My manager wasn't there for the first 2 weeks, but my other colleagues were very helpful too.

    4/5
  • 4. How busy were you on a daily basis?

    • Very busy towards the end.

    5/5
  • 5. How much responsibility were you given during your placement?

    • I had control over the tools I was designing.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • The programming skills will be useful in my computing projects this year at university.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Everyone was very friendly and interested in you.

    4/5
  • 8. How well organised was the overall work placement or internship set up?

    • We all had a tailored development plan which was reviewed every week.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • A lot of time was spent in the first 3 weeks ensuring that I understood all about the programming languages.

    4/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Financial Bonus

    Company Parties/Events
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • Good, having completed an internship, I can go straight to the second round interviews if I were to apply for a graduate job.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Not really, there were lots of trips to the pub but I didn't really socialize with the other interns apart from that.

    3/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Edinburgh is quite expensive, especially during Edinburgh Festival.

    2/5
  • 14. What was the Nightlife like in the area you worked?

    • Edinburgh has a good nightlife scene.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not so much in the Edinburgh office, but the London office has many more sports clubs etc to join.

    3/5
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Details

Internship (1 Month+)

Computer Systems Engineering

Scotland

October 2011

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