VFS Service Representative Review

by Volvo Group UK

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.8
  • The Company
    4.0
  • The Culture
    4.0

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Loved my 12 months plus here at Volvo Group UK - would recommend to students interested in the transport industry.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • All of my colleagues supported me 100% throughout my 12 months plus and made me feel valued.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • had regular meetings. Can't complain at the ongoing support from my Manager's and team leaders

    5/5
  • 4. How busy were you on a daily basis?

    • To begin with it took a while to get used to the business so had limited amount of work. This increased as the time went on and my knowledge increased.

    5/5
  • 5. How much responsibility were you given during your placement?

    • At the end of my placement I was considered a fully fledged employee with real responsibility and valued contribution.

    5/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • 100% feel more confident from my 12 month placement within Volvo financial services. This will help me throughout my final year studies as well as going forward as a graduate

    5/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Was often quiet but always busy and my colleagues always spoke to me and cared what I had to say. Sometimes had Domino's pizza in the office so made it more relaxing and fun - social aspects of the role such as this is what I loved.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • Definitely felt like this could have been improved. I loved my time but sometimes felt disconnected from other placement students. However there was a new placement student in HR who has met with the students to help improve this going forward.

    4/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • Spent a lot of time shadowing colleagues. Never felt too pressured to know anything and could always ask for clarification. There was some training coursed which you could go on which I didn't really go on but they were there if needed.

    5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    Sports and Social Club

    Subsidised/Company Gym

    Company Parties/Events

    Above 25 days holiday
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • Not too sure on a graduate scheme but would consider going back for a normal role.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • Not really. Although there is a lot of opportunity on team day's and training day's where you can mix with the team and see other students within my department.

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Fine - lived not far away so didn't take long to get to work so wasn't too costly.

    5/5
  • 14. What was the Nightlife like in the area you worked?

    • I am used to the local nightlife so wouldn't say anything bad really.

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Not always. There was sometimes opportunity to go on a weekend day trip with the social club but had to pay.

    4/5
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Details

Placement (10 Months+)

Business Operations, Customer Service

West Midlands

November 2016

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