Dealing with customer service on a daytoday basis communicating regularly with customers businesses and accounts verbal and online communication Managing and mentoring new trainees Teamworking and working sales skills
Daily tasks vary on a project basis I am generally working on 12 projects at once and you can expect to take about 1 week or so to wrap up each project I am usually driving these projects alone albeit with some assistance from other members of the tea
Serving customers and dealing with queries Managing a fleet of 150 cars Sorting out insurance courtesy cars Sorting out specific vehicle requirements Checking in vehicles and making sure vehicle health is optimal Problem solving
Day to day the job entails a variety of things You are required to complete rental contracts with customers and ensure they have a good experience by providing a good service This is also a chance to sell our protections to customers Ensure rental vehi
As part of a daily rental employee each day starts with a meeting followed by roles given to each person We deal with insurance breakdown bodyshop and retail customers In the Out of Hours team we deal with deals outside normal branch hours The OOH t
Working with your team to provide excellent service to all customers Saving new and editing existing reservations Delivering cars to corporate customers picking up customers for a courtesy car when they are unable to commute as well as collecting cars
Managing rental enquiries as well as learning how to think on your feet
Being a management trainee meant undertaking various roles that would help keep each day operating efficiently and effectively Customer service was most important and this is drilled into the culture of the company knowing how to talk to customers on t
As a management trainee we were a crucial part to the day to day no day was the same main responsibilitys were to serve customers deliver and pick up cars admin work such as calling customers regarding their hire and using our initiative to make deci
I was able to work with many different teams in Enterpise head office in London and Leeds including Pr events sales talent development talent acquisition government affairs recruitment and marketing
Day to day you are involved in the running of the branch dealing with customers and learning different elements of the business About half of your time is spent on the road delivering cars to customers and engaging with local corporate accounts Whilst
Day to day involves serving customers delivering and collecting cars admin work including controlling the daily costs of running a business My role contained alot of responsibility and being able to run a fleet of vehicles to hire
As part of my role in enterprise I help manage a fleet of over 100 cars make sales in retail insurance and fleet services
My role is in daily rental serving customers and handling inquiries Also involved in daily operations of running a business Growth marketing finance and admin Responsibilities include Chasing unpaid invoices from accounts building and retaining re
Checking customers into vehicles return process of vehicles and closing down contracts delivering and collecting from businesses maintaining and creating relationships with new and existing businesses getting insurance and breakdown customers into hir
Delivering and collecting vehicles answering the phone customer service managing local business accounts selling lowered excess on rentals travelling to branches to get vehicles making sure the customer is completely satisfied
Every day is different learning new things
intern leaning to run a business covering all sections of the business including cost controls and the per unit analysis fleet management risk analysis and audits marketing working with corporate accounts and bodyshops and networking internally and
My role involves a mix of responsibilities Main ones being customer service and sales
Renting cars