Technical Support Intern Review

by Thales

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.6/5
  • The Role
    3.8
  • The Company
    3.6
  • The Culture
    3.4

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • The work was quite varied and challenging at times, with a lot of interesting tasks assigned.I really enjoyed my year, the work was interesting and allowed me to learn new skills.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I felt quite quite involved during my time at Thales, I was trusted to write reports, conduct tests and give presentations on my own or with a small group of people. I felt like a valued member of my team.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I was given a fair amount of support by my supervisors over the course of my placement. They were fairly approachable and would happily answer any questions that I had.

    3/5

  • 4. How busy were you on a daily basis?
  • Most of the time I was kept fairly busy and at times quite busy, which I enjoyed.For the most part I was very busy. There was one week where things were a bit quieter but up till then and straight afterwards I was very busy.

    4/5

  • 5. How much responsibility were you given during your placement?
  • I had a lot of responsibility as I had to travel to various exhibitions for the company. Before leaving I had to ensure everything had been shipped as well as organizing my travel and accommodation arrangements. At the show I was then responsible for setting up our part of the exhibition.

    5/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • The skills gained in my particular role related more to "softer" skills such as communication, teamworking and organisation (which are still important and not to be undervalued) while the technical knowledge I'd learned during university enabled me to recognize features of the equipment I was working with. I developed some of my technical information but not quite as much as I would have liked.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?
  • Office work was relaxed, with an open-plan environment and the freedom to move around and talk to people.

    4/5

  • 8. How well organised was the overall work placement or internship set up?
  • It was set up quite well. I was given recommendations for areas to move to and they even made allowances to push back my starting date to one that was more convenient for me.

    4/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • The consistency of the formal training was mixed, I received quite good training for some of the tasks I was asked to do and little training for others. I had regular meetings with my line manager to discuss specific types of work for me to do and he always did his best to ensure I was exposed to different areas of the business and learning as much as I could.

    4/5

  • 10. What were the perks on your work placement?
  • Subsidised Canteen

    Subsidised/Company Gym

    National Travel

    Company Parties/Events

    4/5

  • 11. How appealing are future employment prospects within the organisation?
  • I would say the prospects are quite good. The GDP (Graduate Development Programme) which new graduates are placed on, provides the opportunity to work towards chartership and even allows business graduates to move between different Thales sites

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • I had quite a good relationship with the graduate community in Thales, and got to know more people through the gym, project work and such. I unfortunately did not get to know many other interns during my time here, but I would definitely say that the social scene amongst the graduates is quite good.

    4/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • The cost of living is quite reasonable given the area at around £100 per week on average for renting in the area (in Horley, Surrey or in Crawley, West Sussex). Socialising is quite easy as well as there are quite good transport links into Crawley from the surrounding areas and a short train journey into London.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • The nightlife in the area is decent. There are a number of restaurants, pubs and clubs in the area and the town centre is easily accessible.

    3/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Thales has its own social club which organises the likes of theatre trips, obstacle courses etc. The gym also hosts its own events on and off site.

    4/5

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Details

Placement (10 Months+)

Computer Science, Information Technology

South East

July 2015


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