Yield management - achieve profit maximization by manipulating demand, primarily through pricing
1. To what extent did you enjoy your work placement or internship?
A challenging position, accompanied by a lot of opportunities for personal development.
2. To what extent did you feel valued by your colleagues?
Placements do the same work as the permanent staff, and are just as essential to the team as any other member. Feedback and suggestions on improvement on current practices and processes is strongly encouraged.
3. To what extent were you given support and guidance by management/your supervisor(s)?
There are regular meeting scheduled with the line manager, who acts as both a mentor, trainer and personal development consultant in addition to his managerial duties. My manager also provided some help and guidance with my academic assignments. Other staff are also happy to help when the direct line manager is unavailable.
4. How busy were you on a daily basis?
Being part of the tourism industry means that there are large peaks and troffs in workload; however this is somewhat mitigated by the timing of secondments and training courses. In times of high workload, staff are often collectively rewarded for their effort with incentives such as a lunch out.
5. How much responsibility were you given during your placement?
Placements are given the same responsibilites as the permanent staff there
6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
There are a large number of training courses, workshops, and specific on-the-job training provided. Line managers help direct the placements towards developing their skills, and personal development progress is reviewed in the bi-weekly one to one meetings.
7. What was the general atmosphere in your office?
The office enviromnent is pretty relaxed, and there is a strong cultivated culture of being approachful and helpful.
8. How well organised was the overall work placement or internship set up?
The job is fairly complex, as there are a lot of different aspects to it, and the learning curve is taken into account when the placements are settling in and gradually being given more tasks and responsibilities. The placement students were also offered a lot of oppotunities for attending training courses, and learning about other areas of the business.
9. In terms of personal training and development, to what extent did the company or firm invest in you?
Personal development recieves a lot of attention; large number of workshops available; presentations arranged with staff from other departments so we can learn about what they do.
10. What were the perks on your work placement?
Staff Sales/Staff Shop
11. How appealing are future employment prospects within the organisation?
As we are acquainted with other departments, we have a good idea of what jobs there are like. We were also given a presentation on the graduate scheme, and it sounds very promising.
12. Was there a good social scene amongst any fellow placement students/colleagues?
TUI social events and activities at the beginning of the placement help break the ice.
13. What was the cost of living and socialising in the area you worked in?
Living in Luton is relatively cheap. The office also has got good transport links due to being close to the airport (i.e. a lot of buses) and a train station, and jst off a Motorway, so it is relatively easy to commute from a pretty large area around Luton - so you can live at home if you're from around there.
14. What was the Nightlife like in the area you worked?
Good transport links mean a lot of choice.
15. Were there many opportunities to get involved in activities outside of work?
A lot of nights out and events, sport clubs meeting up and playing regularly.