Customer Contact Project Management Intern Review

by Virgin Media O2

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

4.3/5
  • The Role
    4.2
  • The Company
    4.7
  • The Culture
    4.1

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I really enjoyed the placement, lots of different activities within my day to day activity. In addition I appreciated getting lots of exposure to higher levels including management and executive directors.

    4/5

  • 2. To what extent did you feel valued by your colleagues?
  • I felt very valued and encouraged to develop and stretch.

    5/5

  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • I was given regular one to ones with my manager and was encouraged to pursue objectives that stretched me beyond my comfort zone. My manager was very supportive of all my decisions.

    5/5

  • 4. How busy were you on a daily basis?
  • It fluctuated. At the beginning of the placement there wasn't much to do but by the end of the placement I was much busier and had a variety of activities on my workstack.

    4/5

  • 5. How much responsibility were you given during your placement?
  • I was given more responsibility as the placement progressed. I was eventually brought in to help with a strategic financial check call which meant that I was contributing to something that was seen by all the Heads of Departments within my wider team.

    4/5

  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • The main bulk of the training was on the job stakeholder management and the mentoring advice given to me by my team which has proved invaluable with my new role. I was also encouraged to attend several MBTI and stakeholder management courses throughout my placement.

    5/5

    The Company

  • 7. What was the general atmosphere in your office?
  • It was mixed between the beginning and the end. At the beginning I joined the office during a structural reorganisation with many people at risk of losing their jobs. Understandably the atmosphere was less jovial than I was expecting. However, as the year progressed and things settled down it became extremely fun and I thoroughly enjoyed being within the office environment.

    5/5

  • 8. How well organised was the overall work placement or internship set up?
  • I think as it was the first year of running the internship it was a learning experience for both of us. Between them understanding how much work I could take on, and the amount of work that was available to delegate to me. I think that on the whole it was a very well balanced and executed placement.

    5/5

  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • I was fully supported through all my activity within my placement and my team and manager helped me to successfully apply for the finance graduate scheme. I think it is a testament to the company that I remained with them after the internship.

    5/5

  • 10. What were the perks on your work placement?
  • National Travel

    Financial Bonus

    Company Parties/Events

    Above 25 days holiday

    Healthcare from home

    Healthcare/Dental

    5/5

  • 11. How appealing are future employment prospects within the organisation?
  • I'm currently on their finance graduate scheme and loving it.

    5/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • As we were split out across the country the social scene with fellow placement was limited. But with colleagues it involved lunches out and regular get togethers.

    5/5

  • 13. What was the cost of living and socialising in the area you worked in?
  • Both Surrey and Hampshire have high cost of living, so it was expensive.

    3/5

  • 14. What was the Nightlife like in the area you worked?
  • With London close by there was tonnes to do.

    5/5

  • 15. Were there many opportunities to get involved in activities outside of work?
  • Loads of sports clubs nearby and plenty of things to get involved with like book clubs or cinema clubs.

    5/5

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Details

Placement (10 Months+)

Accounting, Business Operations, Data Science, Business Management, Consumer Products/FMCG, Customer Service, Information Technology, Intellectual Property Law, Marketing, Voluntary

South West

October 2014


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