Customer Service Assistant Review

by Golfbreaks.com

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.9/5
  • The Role
    4.3
  • The Company
    3.6
  • The Culture
    3.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Great atmosphere around the office, always willing to provide placement students with new projects they may need to carry out for their course.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • Throughout the year there is always evenings out for work such as incentives, meaning its a great social side where you can interact with everyone. Everyone makes you feel welcome when you first start.

    4/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • There were monthly appraisals, and if I wanted to try something new, or do a new project I was given this opportunity,

    5/5
  • 4. How busy were you on a daily basis?

    • There was always work to do, and if you didn't understand anything that you were given full training was provided.

    5/5
  • 5. How much responsibility were you given during your placement?

    • The responsibility was good, we were treated as a full time member of staff.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I learnt a lot of general skills such as different working skills, getting myself into a daily routine etc. I also did mini projects which will allow me to use as examples for upcoming assignments

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • Such a great atompshere, everyone motivated and cheered each other on.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • To begin with the stucture was not spot on however in the middle of my placement they could not of got it more perfect, which will be exciting for the future,

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • The company always wants their placements students to do well so offer the best training they can provide, and there is always opportunities for graduate jobs.

    4/5
  • 10. What were the perks on your work placement?

    • National Travel

    Financial Bonus

    Company Parties/Events

    Healthcare/Dental
    3/5
  • 11. How appealing are future employment prospects within the organisation?

    • With the company growing and expanding so fast, it would be a very exciting business to work within for the future.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • All the placement students were like family, and all got on really well. We all still keep in contact with each other to.

    5/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Living area is very expensive, unless you live further out and get a train into work, if your permanent home is that far away. Socialising is great!

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Not amazing, but its the people your with that makes it!

    4/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • Theres plenty to do, Golfbreaks usually hold different sporting events to get involved in.

    4/5
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Details

Placement (10 Months+)

Accounting, Business Management

South East

October 2014

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