UK Service Analyst Review

by Mars

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

3.8/5
  • The Role
    4.3
  • The Company
    4.0
  • The Culture
    2.8

    The Role

  • 1. To what extent did you enjoy your work placement or internship?

    • Both the associates and culture made Mars a highly enjoyable place to work.

    5/5
  • 2. To what extent did you feel valued by your colleagues?

    • As a family owned business, you settle in to the Mars family extremely quickly. You are valued as an associate rather than a student with the responsibility you receive and very quickly feel part of your team.

    5/5
  • 3. To what extent were you given support and guidance by management/your supervisor(s)?

    • Mars has a huge focus on your personal development. My direct line manager provided me with both coaching and support throughout the whole placement year and continued to stretch my abilities

    5/5
  • 4. How busy were you on a daily basis?

    • Application support, training, deployments and communications all part of a days work.

    4/5
  • 5. How much responsibility were you given during your placement?

    • As a flat level organisation, the responsibility within my team was huge, communicating with all levels of the business, owning the support and service for crucial applications and managing commissioning phase of deployments.

    4/5
  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

    • I attended many courses and training over my placement year, including ITIL - certified service management course.

    4/5

    The Company

  • 7. What was the general atmosphere in your office?

    • The atmosphere in the Mars office was always busy. Mars encourages you to talk to others - a very network orientated company.

    5/5
  • 8. How well organised was the overall work placement or internship set up?

    • The beginning of the placement was not as smooth as you would expect, unsure on timings, however, once started, the organisation around previous placement student and handover was extremely good.

    3/5
  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?

    • A huge focus on development allowed me to attend training courses including ITIL, Project Management and Presentation skills. Mid year and end of year reviews ensure you are getting the most out of your placement and prepare you for future reviews.

    5/5
  • 10. What were the perks on your work placement?

    • Flexi Time

    Subsidised Canteen

    International Travel

    Company Parties/Events

    Staff Sales/Staff Shop

    Working from home

    Healthcare from home
    4/5
  • 11. How appealing are future employment prospects within the organisation?

    • I would love to return to Mars as part of the Human Resources, Business Effectiveness or Knowledge Connections teams.

    4/5

    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?

    • You are left to bond with the students and are not pushed by the company. We were a close group of students within the Mars Information Services Organisation

    4/5
  • 13. What was the cost of living and socialising in the area you worked in?

    • Living was quite expensive and socialising in Slough is practically non existent, but you have reading and London close by for socialising.

    3/5
  • 14. What was the Nightlife like in the area you worked?

    • Need to go to Reading or London!

    1/5
  • 15. Were there many opportunities to get involved in activities outside of work?

    • You had the opportunity to get involved in netball, go karting and other social events

    4/5
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Details

Placement (10 Months+)

Business Management, Information Technology

London

October 2013

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