Customer Service Assistant Review


This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.


  • The Role
  • The Company
  • The Culture

    The Role

  • 1. To what extent did you enjoy your work placement or internship?
  • I thoroughly enjoyed my placement year, and I enjoyed working in such a vibrant company on a daily basis for 13 months. Rarely ever a rainy day in the office- always smiles!


  • 2. To what extent did you feel valued by your colleagues?
  • truely is like a family, everyone is so eager to help one another out- I almost felt it was an act at the beginning, nevertheless they proved me wrong!


  • 3. To what extent were you given support and guidance by management/your supervisor(s)?
  • As with the above whereever I have requried assistance management and other peers are keen to co-operate and provide you help and answers as soon as possible


  • 4. How busy were you on a daily basis?
  • There are busy and quiet spells in this industry, however on the rare occassion we are in a quieter month has proven there is always still things to do - and even more exciting an opportunity to gain experience in other departments!


  • 5. How much responsibility were you given during your placement?
  • Where we manage clients bookings and decision are left in our hands I would propose both our contribution and responsibility are high


  • 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
  • My communication and organisation skills have accelerated this year- I've matured and have learnt how to get the ideal response in the appropriate manner


    The Company

  • 7. What was the general atmosphere in your office?
  • The laughter rarely ever stops!


  • 8. How well organised was the overall work placement or internship set up?
  • Where the company has employed placements students year on year now they are extremely good at managing students and offer the same opportunities as full timers!


  • 9. In terms of personal training and development, to what extent did the company or firm invest in you?
  • When asked it I could spend time in the Marketing department, my manager really worked to get me there to ensure I gained as much as possible from my placement year


  • 10. What were the perks on your work placement?
  • Subsidised/Company Gym

    Company Parties/Events

    Staff Sales/Staff Shop


  • 11. How appealing are future employment prospects within the organisation?
  • Alot of internal job opportunities are advertised


    The Culture

  • 12. Was there a good social scene amongst any fellow placement students/colleagues?
  • Really good workforce


  • 13. What was the cost of living and socialising in the area you worked in?
  • Windsor is a fairly expensive location being near London - but worth every penny


  • 14. What was the Nightlife like in the area you worked?
  • Good bars in the area- so close to London and other cities, there is not alot to do


  • 15. Were there many opportunities to get involved in activities outside of work?
  • The staff as a whole socialise alot outside of work as a friendship groups- lots going on


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Placement (10 Months+)



July 2013

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