Customer Service Assistant Review

I thoroughly enjoyed my placement at Golfbreaks.com, I was given a lot of responsibility and built on a lot of key skills. It is a great company to work for and the office has a brilliant working atmosphere. As well as learning a lot from the job role a made a lot of new friendships.

I felt very valued by my colleagues. The customer service team work closely as a team and are always wiling to help each other out.

My manager was always there to support me if I had any issues or was stuggling at all. We had regular team meetings where we could bring up ay issues and also regular one to ones.

Being part of the customer service team meant the majority of days I was always busy and never short of work. There are always new queries to deal with and this makes the days more interesting! In the quiet period of the year there was the chance to get involved in different departments which I think is a great opportunity.

I was given the same responsibility as a full time member of staff on the customer service team which is rare in many student placements. This made me feel valued and the responsibility gave me motivation to always give 100%.

The skills I learnt and developed will stay with me for life now. I have gained a great deal of confidence from my placement and the placement definately gives me a great base for writing my dissertation.

The atmosphere in the office is a fun working environment. Although everyone works extremely hard it is a fun and lively office to work in.

To begin I had 2 weeks worth of 'classroom' training which meant I was more confident when going out into the office and beginning my role in the customer service team. We also had training sessions throughout the year.

The company encouraged us to make personal targets to aim towards throughout the year and these were always reviewed in one to ones with managers.

Many employees within the company are previous placement students and if you make a good impression on your placement there is a good chance of a job after graduation. I hope to return after my studies!

There is a great social scene amongst placement students and colleagues! As there is a large number of students in the office and many live together there are always social events and regular nights out arranged.

Cost of living and socialising is fairly high in the area! I was used to the cheap prices of the North so it was a little bit of an adjustment but manageable!

Although Windsor isn't known as a party town there are plenty of place to go to have a good night! Especially with a large group there's always somewhere to go on a Friday/Saturday night.

The guys in the office are involved in golf competitions and weekly football. As there are such a large number of students its always easy to organise activities yourself though!