Management trainee intern Review

by Enterprise Mobility

Best Student Employer

Rating

4.4/5
  • Skills
    4.3
  • Responsibilities
    4.0
  • Support & Guidance
    4.0
  • Culture
    4.8
  • Your Impressions
    4.3

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.

    • I check customers in and out of vehicles using a tablet. I make calls to book people in, get their details or ask them to fill out the customer service survey for us. I also drive around a lot either delivering or collecting cars or picking customers up.

    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?

    • I have developed my people skills as I am required to speak to multiple new people every day and make an impression on them

  • How would you rate the training provided during your experience?

    • 4/5
  • How would you rate your development of industry-specific skills during the experience?

    • 3/5
  • How would you rate your development of personal / soft skills during the experience?

    • 5/5
  • Please rate how these skills have helped you in your career development

    • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?

    • Yes we had to take ownership of our customers so if somebody was unsatisfied and we served them we would have to resolve the issue and ensure the customer was left completely satisfied. I was also given the responsibility sometimes of running the day, meaning assigning who does what and what customer gets what car. This was the biggest responsibility I have faced.

  • Please rate how meaningful the work you were doing was

    • 4/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?

    • Because I worked in a small team I was able to reach out to my manager often and whenever I wanted if I wanted any help. We would also have regular training sessions where we would go through things together which was helpful

  • How would you rate the support and guidance from your line manager?

    • 4/5
  • How would you rate the support and guidance from the wider team?

    • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?

    • The culture was very progression heavy. Lots of promotions all around and everyone wants you to progress and be promoted asap

  • How would you rate the inclusiveness of the culture?

    • 5/5
  • How would you rate the social opportunities?

    • 5/5
  • How would you rate the diversity initiatives?

    • 5/5
  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

    • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?

    • It really depends on who you work with, as you spend so much time with your small team. My first few months were not great but last few were amazing.

  • Please rate your level of enjoyment on your placement / internship

    • 4/5
  • Please rate how your experience met your expectations

    • 4/5
  • Please rate the future employment prospects at Enterprise Mobility

    • 5/5
  • 7. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 8. What advice would you give to others applying to Enterprise Mobility

    • Be aware it is long hours sometimes, but it depends on who your team is and who you are managed by. There is a lot of customer interactions every single day and you need to be comfortable talking to strangers as well as driving all types of vehicles and vans

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Details

Placement (10 Months+)

Business Management

South East

July 2023

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