Supply Chain Customer Service Review

by Unilever

Best Student Employer

Rating

4.9/5
  • Skills
    4.8
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    5.0
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Leading and managing customer accounts. Responding to emails and enquiries on customer's order. Understand the total customer operations experience and take accountability. Resolve escalated operational issues internally and with customer.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Time management skills Attended an Institute of Customer service training to develop. Personal leadership skills.


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 4/5

  • Please rate how these skills have helped you in your career development
  • 5/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes, I was given the opportunity to lead and direct the partner company in India with order processing and management.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Support and guidance was provided from various work colleagues with every one being ready to answer questions and teach me when I newly joined the company.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • The company culture is all inclusive and tries not leave anyone behind.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I enjoyed my placement to a large extent.


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at Unilever
  • 5/5

  • 7. Would you recommend Unilever to a friend?
  • Yes


  • 8. What advice would you give to others applying to Unilever
  • Be yourself, understand your purpose and be assertive.


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Details

Placement (10 Months+)

Manufacturing

London

May 2023


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