Intern - Solution Account Manager Review

by Adobe

Rating

4.1/5
  • Skills
    3.5
  • Responsibilities
    5.0
  • Support & Guidance
    4.5
  • Culture
    4.3
  • Your Impressions
    4.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Respond to any questions from my customers, support customers through the renewal process, arrange meetings with customers to better understand their usage of the product and thus be better placed to support their needs while encouraging them to grow and thus increase their expenditure with the company. Work with many stakeholders across the business to maximise our commercial performance and retention rate.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Become confident with a number of websites/ softwares used in the industry such as SalesForce and excel. Become confident meeting with and presenting to a wide range of individuals both within my company and our customers' companies. Developed my ability to find opportunities for additional sales by analysing usage data and contractual limits.


  • How would you rate the training provided during your experience?
  • 3/5

  • How would you rate your development of industry-specific skills during the experience?
  • 3/5

  • How would you rate your development of personal / soft skills during the experience?
  • 4/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • It was difficult to begin with but once I understood was needed from me in my role colleagues were always available to help with any questions I had and to provide advice.


  • How would you rate the support and guidance from your line manager?
  • 4/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Very positive, everyone is happy to help you and treats you as though what you do matters.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 3/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • I have really enjoyed it, the company is great and I enjoy a lot of what I do.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at Adobe
  • 4/5

  • 7. Would you recommend Adobe to a friend?
  • Yes


  • 8. What advice would you give to others applying to Adobe
  • Ensure you understand what the company does before applying and put the effort in when preparing for the assessment centre. Don't be put off if you don't think you understand how software works, you don't need to know that for the non-technical roles.


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Details

Placement (10 Months+)

Sales, Customer Service

London

April 2023


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