Client Service Associate Review

by AlphaSights

Rating

4.5/5
  • Skills
    4.5
  • Responsibilities
    5.0
  • Support & Guidance
    5.0
  • Culture
    4.5
  • Your Impressions
    4.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • I connect industry professionals to clients that have specific knowledge gaps. This typically means searching for specific experts using external tools such as LinkedIn and Google (as well as some more creative methods) to find suitable advisors for a specific project. Our role is to connect with these industry experts which includes explaining who we are, discussing the project, negotiating a rate, and finally onboarding them.


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • - Communication - Time management - Confidence


  • How would you rate the training provided during your experience?
  • 4/5

  • How would you rate your development of industry-specific skills during the experience?
  • 5/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes, a placement student has similar responsibilities to someone in a grad role. The slight nuances come from a slightly lower expectation due to time spent on other placement tasks but other than that there is still lots of responsibility given.


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Started with a week of classroom training, followed by an eased introduction to the role. Received continuous support from a range of sources including trainers, managers, mentors, and even VPs or one-off talks with higher senior executives. Throughout the tenure, we also received other training sessions.


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 5/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Culture: You are expected to pull your weight and out the work which is important in this role, although there is the option to destress at the end of the day in the kitchen where many people will stay for a drink! General Atmosphere: Young workforce so energetic in that sense. Sometimes a sense of pressure if you are not achieving. This does not apply to the same extent as the grad role though.


  • How would you rate the inclusiveness of the culture?
  • 4/5

  • How would you rate the social opportunities?
  • 4/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 5/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Have very much enjoyed it so far (6 months in when writing this). Have been lucky enough to have been placed with a handful of other placement students who all get along very well. The teams that I have been in have been great and will likely stay good friends with many. The work can be a little repetitive and at busy times long days but it is still, for the most part, quite enjoyable.


  • Please rate your level of enjoyment on your placement / internship
  • 4/5

  • Please rate how your experience met your expectations
  • 4/5

  • Please rate the future employment prospects at AlphaSights
  • 4/5

  • 7. Would you recommend AlphaSights to a friend?
  • Yes


  • 8. What advice would you give to others applying to AlphaSights
  • Join if you are driven by targets as this is essential for the role and if you are not put off by 10-11 hour workdays. In the interviewing stages do not stress as the whole team is really helpful and friendly and you will potentially become close with some of them.


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Details

Placement (10 Months+)

Recruitment

London

March 2023


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