Customer Delivery Solutions Coordinator Review
by CityFibre
Rating
-
Skills
4.8
-
Responsibilities
5.0
-
Support & Guidance
5.0
-
Culture
4.8
-
Your Impressions
5.0
- 1. Please give an overview of your role and what this involves on a day-to-day basis.
- 2. Have you learnt any new skills, or developed your existing skills?
- How would you rate the training provided during your experience?
- How would you rate your development of industry-specific skills during the experience?
- How would you rate your development of personal / soft skills during the experience?
- Please rate how these skills have helped you in your career development
- 3. Were you given much responsibility during your placement / internship?
- Please rate how meaningful the work you were doing was
- 4. How much support and guidance did you receive during your placement / internship?
- How would you rate the support and guidance from your line manager?
- How would you rate the support and guidance from the wider team?
- 5. What was the company culture and general atmosphere like?
- How would you rate the inclusiveness of the culture?
- How would you rate the social opportunities?
- How would you rate the diversity initiatives?
- How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
- 6. To what extent did you enjoy your placement / internship?
- Please rate your level of enjoyment on your placement / internship
- Please rate how your experience met your expectations
- Please rate the future employment prospects at CityFibre
- 7. Would you recommend CityFibre to a friend?
- 8. What advice would you give to others applying to CityFibre
Overview
Initially spent some time getting to know systems and processes. Then given a project involving some data analysis - looking to identify any areas where we could increase the customer conversion rate. Next, spent some time creating a presentation of the findings and presented them to stakeholders. Day to day varies depending on current needs of the team.
Skills
Developed problem solving greatly. Also developed analytical skills and presenting.
Responsibilities
Yes - I immediately felt like I was a valued member of the team. I was also asked to present my findings to executive level stakeholders and actions were taken off the back of them.
Support & Guidance
I felt supported throughout - I had plenty of questions and team always there to answer.
Culture
Very relaxed and friendly environment, but nonetheless everyone was extremely hard working.
Your Impressions
Very much enjoyed it - I have applied to continue in a graduate position
Yes
I think CityFibre values your ability as much as your personality - try to let your personality shine through in interviews.
Details
Internship (1 Month+)
Customer Service
North West
August 2022
