Workload Manager Maximo Support Review

by IBM

Best Student Employer

Rating

4.7/5
  • Skills
    4.5
  • Responsibilities
    5.0
  • Support & Guidance
    4.5
  • Culture
    4.8
  • Your Impressions
    5.0

    Overview

  • 1. Please give an overview of your role and what this involves on a day-to-day basis.
  • Assigning tasks to technical support engineers, communicating updates to customers, ensuring customer cases are correctly assigned, monitoring high severity or escalated cases


    Skills

  • 2. Have you learnt any new skills, or developed your existing skills?
  • Communication skills, technical skills


  • How would you rate the training provided during your experience?
  • 5/5

  • How would you rate your development of industry-specific skills during the experience?
  • 4/5

  • How would you rate your development of personal / soft skills during the experience?
  • 5/5

  • Please rate how these skills have helped you in your career development
  • 4/5

    Responsibilities

  • 3. Were you given much responsibility during your placement / internship?
  • Yes from the beginning I had direct communication with customers and was responsible for tasks


  • Please rate how meaningful the work you were doing was
  • 5/5

    Support & Guidance

  • 4. How much support and guidance did you receive during your placement / internship?
  • Lots of support from task manager, team mates and foundation manager


  • How would you rate the support and guidance from your line manager?
  • 5/5

  • How would you rate the support and guidance from the wider team?
  • 4/5

    Culture

  • 5. What was the company culture and general atmosphere like?
  • Great company culture and intern culture. Made lots of friends and keen to return.


  • How would you rate the inclusiveness of the culture?
  • 5/5

  • How would you rate the social opportunities?
  • 5/5

  • How would you rate the diversity initiatives?
  • 5/5

  • How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
  • 4/5

    Your Impressions

  • 6. To what extent did you enjoy your placement / internship?
  • Loved my placement year, I learnt a lot and I am now applying for the graduate scheme


  • Please rate your level of enjoyment on your placement / internship
  • 5/5

  • Please rate how your experience met your expectations
  • 5/5

  • Please rate the future employment prospects at IBM
  • 5/5

  • 7. Would you recommend IBM to a friend?
  • Yes


  • 8. What advice would you give to others applying to IBM
  • Be open minded to all roles that you are recommended for


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Details

Placement (10 Months+)

Customer Service

London

June 2022


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